Job Description
Job Title: Domestic / Commercial Property Loss Adjuster
Location: Scotland
Full/Part Time: Full Time
Salary:
Our client are currently recruiting for a Property Loss Adjusteryoull handlea range ofclaims of varying complexity and value; and youll enjoy working to a broadand busycaseload. You will alsobe motivated by every day being different. So youll need tocome to us with a strong backgroundin both Domestic and Commercial claims and the appetite tooperate in a remoteteam within a fastpaced and continually evolving environment.
Duties & Responsibilities:
- Work to achieve agreed activity levels with the intention of continuously reducing WIP throughout the year.
- Process all invoices and approve estimates within 5 working days of receipt/agreement.
- Take responsibility for issuing interim fees during the claim life cycle as highlighted centrally.
- Full completion of all prepared site notes templates and associated documentation within set SLAs
- Assist in maintaining accurate management information by completing spreadsheets as necessary.
- Reduce elapsed timescales by providing and fostering a proactive approach to file management.
- Identify cases of possible fraud and recoveries and refer as appropriate within set SLAs.
- Work to ensure correct policy interpretation and validation.
- Prepare check and approve where appropriate reports for clients in accordance with agreed SLAs and formats.
- Ensure files are up to audit standards at all times.
- In conjunction with designated colleagues proactively update customers and clients where necessary in accordance with agreed client SLAs
- Take responsibility for following agreed/documented procedures when dealing with problems and complaints.
- Build good working relationships with clients and staff
- Maintain an awareness of business opportunities and refer all identified opportunities to the client
- Responsible for out of hours calls via a preset rota
Skills & Experience:
- High level ofProperty Loss Adjuster experience
- Already hold or working towards recognized professional qualifications at a diploma level
- Accuracy attention to detail and an analytical approach
- Strong verbal and written communication
- Demonstrable experience of organizing and managing own workload is essential
- Ability to work in a fast paced and changing environment where flexibility is required to accommodate peaks and troughs in workload.
- Excellent time management to be able to work to short/changing deadlines.
- 5 Grade ACs GCSEs or equivalent including Maths and English
- Being prepared to work nationally on occasion with overnight stays.
- Being prepared to work on standby on a Rota and during busy times at weekends and public bank holidays
What they Offer
- Reward platform discounts for over 800 retailers
- 25 days holiday (rising with service)
- Wellbeing centre
- Recognition programme
- Paid fertility appointments
- Fostering friendly employer
- Pension matched contribution up to 5
- Life Assurance 2 x basic salary)
- Development training and professional qualifications
For extra information please contact: Glen Parker
London:
Email:
Required Experience:
Senior IC