Scheduler Client Services
Scheduler Client Services
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Under the general supervision of the Territory Manger the Scheduler is responsible for supporting service delivery of Home Care services throughout Central Minnesota. Office is in Buffalo. This is a part time job with hours during typical office hours.
Job Duties:
- Coordinate Service Delivery by matching caregivers to clients based on personality skill clients scheduling needs locations and caregivers availability.
- Accurately staff clients with caregivers based on location time skills/needs request etc.
- Positive relationship with all team members contributing to a cohesive and engaging work culture with all staff and clients.
- Consistently handle caregiver and clients issues (i.e. time off requests questions changes in schedule and/or availability concerns).
- Effectively and accurately communicate with caregivers clients case managers and office staff.
- Communicate staffing needs with theteam.
- Answer incoming calls in a friendly professional and knowledgeable manner.
- Build plans and shifts to match insurance codes.
- Monitor electronic clocking in/out and late alerts. Track attendance and illness log.
- Demonstrate professional and effective communication
- Adhere to all company policies procedures and business ethics codes and ensures that they are communicated and implemented within the team.
- Must be have own reliable transportation to support outer offices as needed
Education and Experience Requirements:
- Twoyear degree or equivalent in training or work experience
- One year staffing/scheduling experience
- Medical Experience preferred
- Wage depending on education and experience
Employment Type
Part-Time
