Urgent requirement of Incident and Outage Basis Expert Perm/ Contract Sydney
Requirements
- Solid handson experience with SAP technologies like SAP NetWeaver Web Dispatcher Business Objects solutions Convergent Charging Convergent Mediation OpenText
- Work experience in Cloud Operations for running applications systems on a large scale
- Should have experience in ITIL and IT Service Management processes such as Incident Management
- Management Experience in writing technical concepts such as Knowable Base Articles Wiki pages Root Cause Analysis
- Experience in automation of monitoring or operational workflows
- Should contribute ideas to help towards the vision and of teams in ECS Last line of Defense
- Take the lead in implementing activities like e.g. architecture decisions Process mining exercises Continuous improvements
- Establish a close relationship with the Domain Leads in Application area Service engineering
- Contributing to initiatives to reduce application related outages
- Collaborate with Product Development and support for roadmap feature and bug fixes
- Good understanding of the SAP Basis systems both on Operation system level
- Knowledge on Hyperscale s (e.g. AWS Azure GCP) and Automations & Provisioning in cloud environment
- Analytical detailoriented personality and a technology enthusiast
- Exceptional communication and collaboration skills
Duration: Permanent / 6 Months and possible extension
Eligibility: Australian/NZ Citizens/PR Holders only
Email:
Solid hands-on experience with SAP technologies like SAP NetWeaver, Web Dispatcher, Business Objects solutions, Convergent Charging, Convergent Mediation, OpenText Work experience in Cloud Operations for running applications systems on a large scale Should have experience in ITIL and IT Service Management processes such as Incident Management Management Experience in writing technical concepts, such as Knowable Base Articles, Wiki pages, Root Cause Analysis Experience in automation of monitoring or operational workflows Should contribute ideas to help towards the vision and of teams in ECS Last line of Defense Take the lead in implementing activities, like e.g., architecture decisions, Process mining exercises, Continuous improvements Establish a close relationship with the Domain Leads in Application area, Service engineering Contributing to initiatives to reduce application related outages Collaborate with Product Development and support for roadmap, feature, and bug fixes Good understanding of the SAP Basis systems both on Operation system level Knowledge on Hyperscale s (e.g., AWS, Azure, GCP) and Automations & Provisioning in cloud environment Analytical, detail-oriented personality and a technology enthusiast Exceptional communication and collaboration skills Duration: Permanent / 6 Months and possible extension Eligibility: Australian/NZ Citizens/PR Holders only Email: