MISSION AND RESPONSABILITIES:
The Retail Operations & Performance Intern will support the Senior Retail Operations & Performance Manager in overseeing and optimizing retail performance across all Direct Stores in the APAC and Travel Retail markets. This role provides handson experience in data analysis business intelligence operational coordination and strategies initiatives to drive retail excellence and profitability.
Key Responsibilities:
Data Management & Performance Tracking
- Retrieve compile and analyze weekly monthly and quarterly retail performance reports across all regional markets.
- Monitor key KPls such as SellThru performance Category trends FTE productivity using BI dashboards.
- Identify performance gaps and propose solutions to enhance profitability.
Retail Excellence & Strategic Initiatives
- Support the implementation of Retail Excellence Playbooks and initiatives to standardize best practices across all markets.
- Assist in the coordination and of new innovations and retail projects to enhance customer experience and operational efficiency.
- Manage customer survey results compile insights and support action plans to drive improvements in retail operations.
Financial & Expense Management
- Maintain and track all retailrelated expenses.
- Support cost management initiatives by identifying inefficiencies and recommending costsaving opportunities.
- Explore and liaise with vendors across all Markets to negotiate competitive pricing and ensure business sustainability.
Communication & Presentation Development
- Coordinate internal communication across regional retail teams.
- Develop PowerPoint presentations newsletters and reports to support key retail operations and strategic meetings.
- Support in content creation using Canva for visual storytelling and engagement.
CrossFunctional Collaboration & Project Coordination
- Work closely with stakeholders across departments to facilitate seamless of retail initiatives.
- Provide administrative and logistical support for retail operational projects.
- Ensure smooth coordination and alignment in the of strategic retail plans.
Qualifications :
WHAT WE REQUIRE FROM YOU:
- University undergraduate in Business Finance Retail Management Marketing Data Analytics or related fields.
- Highly independent agile and resourceful with strong problemsolving skills.
- Strong analytical mindset with sensitivity to numbers and financial data.
- Strong desire to be successful.
- Proficiency in Microsoft Excel (formulas pivot tables data analysis) PowerPoint and Canva.
- Detailoriented systematic and project management experience is a plus.
- Strong communication and stakeholder management skills to engage with internal teams & external vendors.
- Ability to multitask prioritize and work efficiently in a fastpaced environment.
- Quick learner with a proactive attitude and a keen interest in retail excellence performance analysis and business operations.
- Able to commit for a full time 6 months internship (Jul 25 to Dec 25
Remote Work :
No
Employment Type :
Intern