Account Manager
Account Manager
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Job Description
Role Summary
An Account Manager will play a critical role in driving revenue growth and fostering strong relationships with both new and existing clients. They will gather information from clients and partners craft targeted strategies and make recommendations that align with both internal and external factors. They will work closely with marketing sales and leadership teams to ensure client satisfaction and support longterm strategic planning.
Key Responsibilities
- Gather and analyze information from clients partners and internal stakeholders to craft solutions that meet client needs.
- Develop and implement strategic plans that address client objectives and drive revenue growth.
- Maintain ongoing communication with clients ensuring consistent service delivery and relationship management at all stages.
- Manage existing accounts and proactively identify opportunities to establish new accounts.
External Facing:
- Manage and process RFQs per customer and divisional requirements while ensuring the following:
- Obtain and verify minimum customer requirements: drawings specifications Estimated Annual Usage (EAU) Start of Production (SOP) End of Production (EOP) and application or vehicle program information.
- Sales Opportunity Tracker (SOT) is updated with relevant information and RFQ is forwarded to appropriate division
- Quotations submitted on time in customer required format and method
- Questions Delays Exceptions Deviations Requests for more information etc. are quickly and clearly communicated to the customer
- Manage customer updates requirements and requests regarding engineering changes production planning surveys capacity studies certification renewals compliance requests etc.
- Ensure customer portals and key contacts have correct contact information for sales and divisions.
Internal Facing:
- Drive organization to complete necessary work and respond to customer requests by due dates.
- Review initial contracts for pricing accuracy and forward them to the division for acceptance.
- Address delivery issues that escalate beyond normal procedures.
- Serve as a communication buffer between divisions and customers to resolve escalated issues.
- Provide insightful recommendations that consider market trends and company goals. Delivering accurate sales forecasts and reports to senior management to assist with strategic planning
- Perform other duties as assigned
Qualifications
Required:
- Education/Experience:
- Bachelors degree
- 4 to 6 years of proven experience in account management sales or a related customerfacing role within the manufacturing or industrial sector.
Competencies/ Skills
- Masterful verbal and written communication with the ability to influence and inspire.
- Strong client orientation with a focus on building longterm relationships.
- Ability to work both independently and as part of a dynamic collaborative team.
- Creativity and originality in problemsolving and strategy development.
- Strong interpersonal skills with a passion for client success.
- Exceptional problemsolving abilities to address client concerns and ensure satisfaction.
- Strategic thinker with a proactive approach to identifying and capitalizing on business needs.
About MacLeanFogg
At MacLeanFogg youll be part of a global manufacturing leader with a 100year legacy of innovation and excellence. We partner with some of the worlds most iconic brands to create highquality fasteners components and engineered solutions for industries that shape the future. With the recent addition of Mallard Manufacturing weve expanded into industryleading gravity flow solutions for material handling. Here your ideas and skills will make an impactdriving cuttingedge solutions advancing sustainability and helping build a better tomorrow. Join a collaborative team where your contributions matter and your career can thrive.
Why Join MacLeanFogg
At MacLeanFogg we are committed to supporting our employees with a comprehensive benefits package designed to foster growth wellbeing and financial security:
- Competitive Compensation:Rewarding your expertise and contributions.
- Health & Wellness:Comprehensive medical dental and vision plans with preventative care covered at 100.
- Financial Security:401(k) with company match and profitsharing opportunities.
- Life and AD&D Insurance:Peace of mind with coverage that protects you and your loved ones.
- Disability Coverage:Income protection during lifes unexpected challenges ensuring you feel supported.
- HSA & FSA Plan Options:Flexible spending and savings options to help you manage medical expenses effectively.
- Wellness Perks:Tuition reimbursement wellness equipment rebates and mental health support through Spring Health offering free therapy sessions.
- New Vehicle Supplier Discounts:Access exclusive savings on vehicles from leading manufacturers.
- WorkLife Balance:Flexible benefits tailored to meet your familys needs.
Diversity & Inclusion at MacLeanFogg
Various agencies of the United States Government require employers to maintain information on applicants pertaining to factors such as race sex and type of position for which an individual applies. The information requested is voluntary and is for compliance with certain recordkeeping requirements. MacLeanFogg is dedicated to fostering an inclusive and diverse workplace. We actively promote equal opportunity for all applicants regardless of race color religion sex sexual orientation gender identity national origin disability veteran status or any other legally protected characteristics.Discover more about your Equal Employment Opportunity rights as an applicant. If you require a reasonable accommodation to participate in our hiring process please contact.
Other details
- Job FamilySales Marketing
- Pay TypeSalary
- Travel RequiredYes
Required Experience:
Manager
Employment Type
Full-Time
