Director Secure Messaging Compliance Security
Director Secure Messaging Compliance Security
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$ 180000 - 200000
1 Vacancy
Job Description
Sony Corporation of America located in New York NY is the U.S. headquarters of Sony Group Corporation based in Tokyo Japan. Sonys principal U.S. businesses include Sony Electronics Inc. Sony Interactive Entertainment LLC Sony Music Entertainment Sony Music Publishing and Sony Pictures Entertainment Inc. With some 900 million Sony devices in hands and homes worldwide today a vast array of Sony movies television shows and music and the PlayStation Network Sony creates and delivers more entertainment experiences to more people than anyone else on earth. To learn more: www.sony/en.
POSITION SUMMARY
Sony Corporation of America (SCA) is seeking a Director Secure Messaging Compliance & Security to join the Global Information Systems & Communications (GISC) organization in Los Angeles CA. This position will report to the Deputy head of Security and Compliance in GISC and is expected to be a Senior Infrastructure lead responsible for measuring monitoring and improving delivery services by managed service providers from offshore and onshore teams. This role will focus on the planning development and delivery of industry best practice operational processes and services based on the Information Technology Infrastructure Library (ITILV4 framework with emphasis on meeting customer expectation driving service excellence in close working with SONYs strategic suppliers and helping the strategic suppliers meet their contractual obligations. The role is expected to positively impact the overall delivery of information technology services as part of the technology teams IT Infrastructure Services Strategy and Mission.
JOB RESPONSIBILITIES
As a senior security architect this role is responsible for the design review and plan production rollout Sony security tools in Messaging and scope for Security and compliance portfolio. This includes close collaboration with other Sony companies.
As a senior Security Architect this role may also provide production support during major security incidents working with Sony Global Security Department.
Manage the service providers delivery done by offshore teams and continuously drive efficiency
Effectively direct managed service providers through service metrics SLAs SLRs and enterprise wide KPIs
Oversee secure messaging and data governance and adherence against SONY policies.
Take ownership of operational relationships between service providers and GISC SONY regions leads with an objective of removing possible obstacles to their satisfaction and / or financial performance.
Work with stakeholders to manage the budget schedules and risks for assigned GISC projects support and operational activities and services by working closely with offshore service provider management teams
Deliver programs including governance planning (both resources and financial) and management such as TCO strategies to deliver value beyond the contract continuous improvement.
Prepare for and participate in formal project reviews with SONY Teams to ensure the deliverables are in compliance with the department goals and requirements.
Baseline the scope services and related performance to ensure value for money on a continual basis.
Help drive effective working relationships of offshore teams with SONY global teams and all other IT departments (as needed).
Oversee coach and mentor service providers for delivery of development maintenance and software support services for an assigned set of SONY business applications.
Facilitate good communication across organizational boundaries around issues and opportunities
Conduct exploratory activities to determine how to raise performance levels and recommend changes in Service Level Requirements where appropriate to ensure that they properly reflect business needs while balancing costs.
Prepare and participate in weekly and monthly project review meetings and post implementation reviews.
As a senior security architect this role is responsible for the design review and plan production rollout Sony security tools in Messaging and scope for Security and compliance portfolio. This includes close collaboration with other Sony companies.
Honesty trustworthiness and ethical conduct are material requirements for the responsibilities outlined above
QUALIFICATIONS FOR POSITION
Your qualifications and experience should include:
Minimum 10 years of experience in a Service Management and Customer Facing role is a must
Extensive knowledge and experience working with Proofpoint and other similar tools for secure messaging.
Extensive knowledge and experience working with DMARC and other similar tools for secure messaging.
At least 5 years experience in a leadership role 5 years of appropriate experience supporting IT infrastructure and service delivery preferably within a medium/large size organization or responsible for managing such mid/large engagement on the supplier side
At least 5 years of experience of working with 3rd party service providers
Senior level Service Management experience and working knowledge of ITIL V4
Demonstrated leadership and personnel management skills
Good understanding of the organizations goals and objectives
Strong interpersonal written and oral communication skills
Able to conduct research into issues and products as required
Ability to prioritize and execute tasks in a highpressure environment and make sound decisions in emergency situations
Ability to present ideas in a userfriendly language.
Highly selfmotivated and directed with strong customer service orientation.
Experience working in a teamoriented collaborative environment
Experience with problem management Root Cause Analysis (RCA) submission and completion
All candidates must be authorized to work in the USA
Additional Skills:
Deep understanding of Microsoft Exchange products in Hybrid environment
Microsoft Purview products such as DLP MIP eDiscovery and Data governance.
Project/Program Management background
In addition to competitive pay and benefits we offer an environment and culture that promotes Diversity Equity and Inclusion. We are committed to creating an inclusive employee experience for you to thrive as part of Sonys purpose to fill the world with emotion through the power of creativity and technology.
Benefits:
SCA offers benefitseligible employees generally regular employees scheduled to work 20 or more hours a week) a comprehensive benefits program that offers coverage and support for employees and their familys physical emotional and financial wellbeing.
What we offer you:
Comprehensive medical prescription drug dental and vision coverage with coverage for spouses/domestic partners and child dependents including access to a Health Savings Account (HSA) and Flexible Spending Account (FSA)
Employee assistance plan and comprehensive behavioral health benefits
Fertility benefits including surrogacy and adoption assistance programs
Basic and supplemental life insurance for employees as well as supplemental life insurance coverage for their spouses/domestic partners and children
Voluntary benefits such as group legal identity theft protection accident and hospital indemnity insurance
Shortterm & longterm disability plans
Paid parental and caregiver leave
401(k) Plan with pretax Roth and aftertax options and company match with immediate vesting
Education assistance and student loan programs
Other Programs:
Flexible Work Arrangements including remote and hybrid work schedules
Time off to include vacation paid holidays sick leave Summer Fridays (early release and a winter break between Christmas and New Years Day (based on business needs)
Referral bonuses (subject to eligibility)
Matching gift program
A wide variety of employee business resource groups (EBRGs)
Special discounts on Sony products offered exclusively to Sony employees
Employee stock purchase plan (Sony covers commissions and fees for your Sony stock purchases made through aftertax payroll deductions)
Annual incentive bonus
The anticipated annual base salary for this position is $180000 to $200000. This range does not include any other compensation components or other benefits that an individual may be eligible for. The actual base salary offered depends on a variety of factors which may include as applicable the qualifications of the individual applicant for the position years of relevant experience specific and unique skills level of education attained certifications or other professional licenses held and the location in which the applicant lives and/or from which they will be performing the job.
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Sony is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religious creed sex (including pregnancy) gender national origin citizenship ancestry age physical or mental disability military status status as a veteran or disabled veteran sexual orientation gender identity or expression marital or family status genetic information medical condition or any other basis protected by applicable federal state or local law ordinance or regulation.
Disability Accommodation for Applicants to Sony Corporation of America
Sony Corporation of America provides reasonable accommodation for qualified individuals with disabilities and disabled veterans in job application procedures. For reasonable accommodation requests please contact us by email at or by mail to: Sony Corporation of America Human Resources Department 25 Madison Avenue New York NY 10010. Please indicate the position you are applying for.
Right to Work (English/Spanish)
EVerify Participation (English/Spanish)
While SCA does not require employees to be vaccinated against COVID19 there are certain Sony offices that require employees to be vaccinated in order to enter. If you will be located at or travel to those offices you will be required to be fully vaccinated to enter. The Company will consider requests for reasonable accommodations for documented medical reasons and for sincerely held religious beliefs in accordance with applicable law. Please do not include proof of vaccination status or any indication of a possible request for a vaccination accommodation when submitting your application materials. If applicable the Company will follow up with you directly to request proof of vaccination and to discuss any potential accommodations.
Required Experience:
Director
Employment Type
Full-Time
