Support Application Specialist III (TSS III) Hours: 8 hours/day; 5 days/week; all year round
General Purpose of Job: To inspire and prepare all students with the confidence courage and competence to achieve their dreams; contribute to community; and engage in a lifetime of learning by managing the DistrictWide system including user training hardware and software problem solving onsite and hotline support and coordinating District MARSS system and reporting.
Description: Support DistrictWide system including user training hardware and software problem solving onsite and hotline support and coordinate MARSS systems and reporting.
Essential Duties and Responsibilities:
Providing technical support to District users of the DistrictWide Systems.
Investigating researching documenting reporting and solving problems encountered that effect Osseos use of the DistrictWide Systems within our organization.
Monitoring student data.
Providing technical support to District Administrators related to student records.
Perform other duties of a like or similar nature as assigned.
Developing and revising user friendly documentation for proper use of the DistrictWide Systems.
Providing training and instruction to system users.
Retraining staff on new releases of software and updating users on new state requirements.
Planning organizing executing and managing DistrictWide system procedures and timelines to ensure proper operation of the system to meet District and State requirements.
Coordinating and directing the Districts operation of and compliance with the MARSS system to ensure proper accounting of student data to be used for District and State reporting.
Serving as District MARSS contact person as required.
Monitoring and directing activities of personnel associated with MARSS system.
Monitoring the system integrity and security.
Insuring and maintaining the confidentiality of district data files.
Designing and generating customized reports as necessary to meet the needs of the District and building administrators and staff.
Analyzing users requests and determining if local customized applications can be utilized. If so designing customized applications. If not recommending program enhancements to district vendor.
Performing other duties of a like or similar nature as assigned
Required Qualifications:
Minimum of associate degree or a twoyear college or technical school OR eight years of related experience. Experience should include: work direction training report writing word processing spreadsheets and working with application end users and software.
Preferred Qualifications
Bachelors Degree Preferred Coursework in Management Information Systems or a closely related field. .
Desired three years District experience using system applications
If working in Special Education Systems experience is preferred in tuition billing.
Experience working with student information systems
Experience in Elementary and Secondary scheduling
Proficiency in a language other than English (Spanish Somali Hmong Vietnamese)
Knowledge and skills required to perform the essential functions of the job:
Demonstrable ability to manage large data processing applications including design implementations training and coordination.
Ability to communicate effectively and collaborate with others; possess strong verbal and written skills.
Ability to analyze and solve difficult problems and design temporary workarounds.
Ability to analyze and attend to details with a high degree of accuracy.
Ability to work efficiently under the pressure of project deadlines.
Job Type: Fulltime Fullyear Hourly Rate Range: Class V per contract: $26.67 to $34.41 per hour Bargaining unit: Hourly Contract which may be found on the Employee Contracts page Start Date: ASAP
Osseo Area Schools offers:
Meaningful and impactful work
Opportunities to grow professionally
A variety of benefits
Mentorship programs for teachers and educational support professionals
Summer opportunities
and more
Equal Employment Opportunity Statement:
Osseo Area School District ISD 279 is an Equal Opportunity and veteranfriendly employer. Osseo Area School District ISD 279 ensures equal employment opportunities regardless of race creed gender color national origin religion age sexual orientation or disability. Osseo Area School District is committed to a workforce that reflects the diversity of the district and strongly encourages persons to apply who can strengthen our diversity. For more information view the Districts Equal Opportunity and Prohibition Against Discrimination Harassment and Violence Policy.
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