Carrier Team Associate

About HUB International

HUB International Limited (HUB) is the 5th largest global insurance and employee benefits broker providing a broad array of property casualty risk management life and health employee benefits investment and wealth management products and services. With over 10000 employees in 450 offices throughout North America HUB has grown substantially in part due to ourindustryleading success in mergers and acquisitions.

Who is the Carrier Team

The Carrier Management Team works closely with our carriers to build optimized relationships. We are committed to ensuring our carriers inquiries are serviced feedback is heard and collaborate on processing solutions. We are about researching and resolving.Our workflows involve managing incoming deposits obtaining documentation identifying high risk items and ensuring that invoices/statements are routed correctly to our accounting teams.Every member of the carrier team is analytical with a drive for providing excellent customer service.

About the position:
The Carrier Team Associateis quick to adapt to different segments throughout the Carrier Team. Supporting the accounting teams across the HFC they are the starting point in many of the processing workflows.Collaboration and effective communication are key to completing their assignments.These associates take pride on their impactandensure that their accuracy and efficiencyleadto successful resolution and resultsfor all.

Carrier TeamAssociateResponsibilities:

• Developsustainable carrier relationships that allowteam membersto stay informed of updates changes and opportunities
• Create and respond to internal inquires to identify placement of funds
• Collaboratewithteam members to resolve aged/openitems

• Maintainand upkeep carrier information to avoid discrepancies
• Proactivelyconnectwithleadership on items that need escalation or regional assistance
• Analyzeincoming payments to correctly record items into our Broker Management Systems
• Facilitate carrier callsregardingfollows up or urgent requests on outstanding tasks
• Attentive toensuring all tasks assigned are kept updated and current to prevent back log

• Identify and distribute statements and invoices to our processing accounting teams
• Ability to identify and track payment patterns
• Build effective electronic correspondence
• Additional responsibilities as assigned

Carrier TeamAssociateRequirements:

• Demonstratesinitiativeachieve resultsand provide innovative ideasin a fastpaced and changing environment
• Effectivelyand professionallycommunicatesthrough various channels such as email over the phone and through virtual settings
• Ability to provide guidanceto others on assigned workflow
• High degree of accuracy with a strong attention to detail

• Experience working withMicrosoft Office Suite
• Capabilitytoprovideexceptional service and resolution
• Effectivelistening skills and ability towork closely in acollaborativeteam environment

Disclosure required under applicable municipal regulations in NY and NJ as well as the law in Colorado California and Washington states: The expected salary range for this position is $19.00 to $26.50 and will be impacted by factors such as the successful candidates skills experience and working location as well as the specific positions business line scope and level. If you believe that your qualifications and experience surpass the minimum requirements for this role we encourage you to submit your application. By doing so we will be able to keep your application on file for consideration for potential future positions within our organization. HUB International is proud to offer comprehensive benefit and total compensation packages which could include health/dental/vision/life/disability insurance FSA HSA and 401(k) accounts paidtimeoff benefits such as vacation sick and personal days and eligible bonuses equity and commissions for some positions.

Disclaimer: By applying to this job and providing your mobile number you are agreeing to receive an initial text from HUB International which you will have the ability to opt out of upon receipt. Message and data rates may apply. Message frequency varies.

HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity national origin religion age color sex sexual orientation gender identity disability or veterans status or any other characteristic protected by local state or federal laws rules or regulations.

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