Office Manager Customer Service Representative
Office Manager Customer Service Representative
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Salary Not Disclosed
1 Vacancy
Job Description
- Competitive salary
- Free uniforms
- Paid time off
- Paid training provided
- Fulltime
- Paid Vacation (accrued 10 days/yr)
- All Major Holidays (NY Day Memorial Day July 4 Labor Day 2 Thanksgiving 2 Christmas)
- Bonus perks
- Promptly and properly schedule all leads to appointments for sales team.
- Follow up on open proposals
- Support and participate in home shows community festivals (seasonal)
- Support local marketing efforts (preparing EDDM) helping to expand our reach
- B2Bw connections realtors etc
- Assist in development management & delivery of local marketing tactics.
- Eblasts using database
- Posting to Google FB IG
- Knowledge of QuickBooks Online a plus
- Meet with sales staff weekly to discuss recent sales and review customer expectations and product orders.
- Order all products needed for jobs accurately and follow up on delivery.
- Schedule the job to meet the schedule of the customer
- Communicate with customers on start dates and times.
- Update Salesforce daily with status of job and upcoming schedule.
- Strong communication skills particularly over the phone.
- Organized detail oriented and able to multitask.
- Computer Savvy
- Experienced in bookkeeping using QuickBooks Onlne is a plus.
- Able to work independently without supervision.
- Warm friendly helpfull welcoming enthusiastic
- Customer focused
- Attention to Detail
- Multitasker
- Show initiative
- Goes the extra mile
Floor Coverings International is the#1mobile flooring franchise in North America. Our unique shopathome model allows customers to get perfect new floors without ever leaving their home. Our 400000 customers give us an average 4.8 star rating. Thats a big reason why were growing six times faster than our competitors. This rapid growth has increased our immediate need to keep up with demand by increasing the size of our teams. If you are a serviceminded individual who loves to have fun we are the company for you!
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location and not to Floor Coverings International Corporate.
Required Experience:
IC
Employment Type
Full-Time
