We are seeking a Debtors Administrator. The role involves capturing leases managing rent rolls ensuring timely payments handling tenant queries and enforcing house rules. Attention to detail and strong customer service skills are essential.
DUTIES
To ensure that all tenant documentation regarding the leasing of a student room is filed correctly and uploaded to the financial or tenant system
Check that all leases are captured correctly and required information is added together with the correct invoicing.
To capture all leases on the accounting system in place that presently being MDA accurately with all relevant information
To prepare a monthly leasing schedule on the last day of every month that is verified against actual occupancy the biometric access system and the purchases of prepaid electricity;
To run a monthly rent roll by the 21st of each month setting out all billing information and to ensure the accuracy thereof
To print/email rental statements to tenants by the 21st of every month;
To upload receipts onto the accounting system and to correctly allocate such receipts to the correct tenant
To continually check of rental payments to ensure that the debtors ageing is kept to a minimum. It should be noted that all rentals should be paid by the 7th of the month and that arrear rentals cannot be tolerated. A debtors age analysis must be forwarded to your superior on the 8th 16th 24th and 31st of every month;
To assist and answer queries relating to the following to ensure optimal customer service: Rent WiFi Electricity Maintenance And any other matters that may arise from time to time.
To ensure that the House Rules are enforced and to assist with any disciplinary procedures with tenants that may arise from time to time;
To issue Vacate Notes to tenants when they wish to exit the building with bags ensuring that the rent is up to date;
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