Application Administrator
Application Administrator
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Project Scope: The Office of Technology Services (OTS) was established as a means of recognizing cost savings through the consolidation of State IT assets and resources. The creation of OTS consolidated a wide variety of existing hardware platforms operating systems database management systems networks third party software and custom applications. OTS leads the States technology procurement process to standardize technology over the entire organization seek efficiencies of operations maintenance and scalability of new products introduced to the OTS suite of services which can eventually be offered to all in-scope agencies
Roles/Responsibilities:
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Oversee the installation administration configuration and support of applications.
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Coordinate enhancement modifications or upgrades with users developers business
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analysts infrastructure teams governance groups and change management teams with a
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goal of aligning testing processes.
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Produce documentation related to the provisioning maintenance and support of the system.
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Initiate roll-back procedures and information related to validation and components.
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Provide training to new users and take the lead when troubleshooting system problems.
Mandatory Skills:
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3 years experience implementing Records and Information Management systems (RIM)
Desirable Skills:
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Experience in providing technical support and troubleshooting for RIM applications.
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Experience with integrating RIM applications with other enterprise systems.
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Familiarity with system administration tasks including system configuration and
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performance monitoring.
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Applicant should have a general understanding and experience with the following
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components or similar technologies: Case Foundation (workflow) Content Manager
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(document repository) and Enterprise Records Foundation (retention management).
Employment Type
Full-time
