Dispatcher
Dispatcher
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USD 55000 - 60000
1 Vacancy
Job Description
MAIN RESPONSIBILITIES OF POSITION:
- Ensure maximum productivity by achieving or exceeding Companyestablished goals by successfully routing vehicles.
- Able to adapt to scenarios in which trucking needs to be redirected to another destination.
- Assign loads to drivers based on designated routes and driver location.
- Prepare update and dispense the daily route schedule.
- Gather and maintain route sheet documentation for pickups (scheduled missed extra pickups logbooks) route completions and driver locations.
- Ensure route completion via the drivers checkin process.
- Reviews dispatch system and driver assignments to ensure all loads are dispatched and that detailed information on assigned loads is relayed and completely understood.
- Courteously interact with customers as required. Receive customer calls taking orders in a friendly and focused manner.
- Maintain communication of any delays with the customer and ensure to relay such delays to logistics supervisor.
- Report driver performance issues or concerns to appropriate management for resolution.
- Enter pertinent information into our data entry system.
- Ensures all costs for services are rendered and recovered.
- Follow all required safety policies and procedures.
- Perform other jobrelated duties as assigned.
QUALIFICATIONS:
- High school diploma or GED.
- Prefer 2 years of prior work experience in a dispatchrole with experience in a support role in warehouse operations is preferred.
- Bilingual language abilities (English/Spanish) are a plus but not required.
- Highly proficient in Microsoft Office (including Microsoft Excel skills) and Outlook and strong internet research skills.
- Strong ability to communicate multitask and work in highpressure situations.
- Valid drivers license and the maintenance of a driving record satisfactory to the Company.
- Flexibility to work overtime flex schedule be on call and work weekends as needed.
- Ability to pass a background check drug screen and fitness test.
Required Experience:
Manager
Employment Type
Full-Time
