Senior Director Field Marketing Operations
Senior Director Field Marketing Operations
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Overview
The Senior Director of Field & Marketing Operations is responsible for the leadership of the multiple functions supporting the Field Sales Market Access Marketing and Medical Affairs teams. This individual will be focused on how to optimize the of our field forces as well as provide key insights from the field into the business.
The Senior Director of Field & Marketing Operations will support the field teams in developing key reporting and various tools to enable teams to effectively understand business trends. This role is expected to work closely with their respective Insights & Analytics (I&A) leads to ensure appropriate insights are transformed into standardized metrics and reports while partnering to develop key insights for quarterly business reviews.
Additional areas of focus include leading the design and implementation of the CRM (in coordination with Commercial Data Management and Technology or CDM&T) design and operationalizing dynamic targeting & alignment Incentive Compensation programs speaker bureau management promotional material distribution and management fleet/sample management and field force communication.
Beyond working to support the field teams this leader will be the key coordinator between the home office (Marketing Market Access Medical Affairs Legal Compliance IT HR and Finance) and the field teams to ensure strategic alignment. Maintaining an effective collaborative relationship across all these stakeholders will be a critical skillset for the successful leader.
Responsibilities
- Provide critical operational and analytical support for field sales field medical affairs and field managed markets teams. This includes leadership and oversight of:
- Territory sizing design and alignment
- Design and of incentive compensation (IC) plans
- Design and management of relevant field based KPIs including report development and reporting
- Continuous improvement of existing reports and dashboards for fieldbased teams; partner closely with I&A teams to ensure alignment of fieldbased reports with home office reports
- In partnership with I&A and CDM&T help define how data and analytics for the field facing teams can drive performance; ensure insights from the field are captured and incorporated into brand and corporate decisions when appropriate.
- Work closely with CDM&T to leverage sales force automation system to full capabilities and enhance to support the field
- Manage the Marketing operations functions in support of the various marketing brand teams; this includes (but not limited to) the management of Speaker Bureaus and promotional material and equipment distribution
- Identify and deploy (in partnership with CDM&T and IT) additional field resources and requirements such as sales analysis tools reporting field technology and CRM reporting tools as needed
- In partnership with relevant functions (i.e. field leadership Compliance Legal Finance and HR) implement manage and update incentive compensation programs and corporate policies; ensure communication of policy to field and various internal departments; coordinate management oversight of program by leading Shionogi Incentive compensation review committee (SIRC) on quarterly basis
- Coordinate with CDM&T to institute processes for data and reporting governance of ad hoc fieldbased inquiries
- Oversee the fleet vehicle program for field teams; negotiate with vendors; oversee the issuance and administration of fleet vehicles to field sales. Oversee processes for operation reporting maintenance disposition etc.
- Build and retain highly impactful Field & Marketing Operations team by hiring developing and challenging top talent
- Responsible for managing relevant field & marketing operations budget to ensure all required tasks are accomplished
Minimum Job Requirements
Qualifications
- Bachelors degree required
- Masters degree or MBA strongly preferred
- Minimum of 810 (Director) / 1012 (Senior Director) years prior sales operations and marketing experience within pharma or biotech industries; 5 years experience in a leadership position including sales management and/or sales operations leadership
- Deep understanding and documented experience of fieldbased team strategy/performance/data analytics sales force deployment customer targeting/segmentation incentive compensation plans and CRM deployment and utilization
- Additional skills required include experience focused on project management/ organizational structure data procurement and implementation and customer impact innovation initiatives
- Excellent presentation skills required in developing communicating and presenting strategies for maximizing field force effectiveness to executive leadership
- Ability to generate quantify and analyze data in creating appropriate solutions for sales force and marketing optimization using industry sources and unconventional methods
- Proven leadership in developing new business processes and moving them to automated systems and implementation
- Experience selecting and overseeing external vendors and outsourced partnerships
- Demonstrated strong proficiency in Microsoft Excel and PowerPoint
Competencies
- Growth mindset with can do attitude and high emotional intelligence
- Ability to problemsolve and develop solutions for routine daytoday issues
- Experience advising senior level executives strong coaching and problemsolving skills
- Strong ability to influence laterally and vertically
- High degree of creativity and innovation in developing new approaches processes and methodologies
- Strong interpersonal and communication skills and the ability to develop effective working relationships with multiple levels of management and across a range of functions
- Excellent project management skills with demonstrated ability to lead multiple projects and priorities
Other Requirements
- Demonstrated leadership skills in coaching and managing a team
- Ability and willingness to travel approximately 1020 of the year
- Must live a commutable distance to our US Corporate Headquarters in Florham Park NJ. Office presence is required at least 3 days per week
EEO
Shionogi Inc. is an equal opportunity/affirmative action employer.
All qualified applicants will receive equal consideration for employment opportunities based on valid job requirements without regard to race color religion sex (including pregnancy) sexual orientation gender identity marital status national origin age ancestry citizenship disability genetic information status as a disabled veteran a recently separated veteran Active Duty Wartime or Campaign Badge Veterans and Armed Forces Service Medal Veterans or any other characteristic protected by applicable law.
It is the policy of Shionogi Inc. to undertake affirmative action in compliance with all federal state and local requirements to recruit a diverse pool of applicants and to ensure that our employment practices are in fact nondiscriminatory.
If you are qualified individual with a disability or a disabled veteran you may request a reasonable accommodation if you are unable or limited in your ability to use or access this website to apply for a vacancy as a result of your disability. You can request accommodations by callingor by sending an email to
Required Experience:
Exec
Employment Type
Full-Time
