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You will be updated with latest job alerts via emailSeniorProgram Manager
This role will ideally be located by our office in Austin.
About Us
We turn customer challenges into growth opportunities.
Material is a global strategy partner to the worlds most recognizable brands and innovative companies. Our people around the globe thrive by helping organizations design and deliver rewarding customer experiences.
We use deep human insights design innovation and data to create experiences powered by modern technology. Our approaches speed engagement and growth for the companies we work with and transform relationships between businesses and the people they serve.
About the Senior Program ManagerRole
The Sr.Program Manager is responsible for the daytoday coordination and project management of client deliverables. Most projects will have a Technical focus so previous experience in this area is crucial.
As a Senior Program Manager you will
Client Service
Prepare for and participate in calls and meetings with the clients
Prepare status reports meeting agendas notes and conference reports
Act as liaison between client outside partners/vendors and internal teams
Support all administrative aspects of client account management
Maintain communications with appropriate agency and client personnel to ensure that assigned work is handled in a positive timely and efficient manner
Project Management
Manage client projects and daytoday account work including project planning and scheduling team resourcing creative deliverables client reporting etc.
Steer projects from briefing through production efficiently and accurately with proficiency in juggling and prioritizing amongst assignments
Draft creative briefs scopes of work and clientfacing emails.
Manage projects through the Software Development Lifecycle from kickoff through closure
Prepare and communicate detailed project plans inclusive of project milestones workstreams & activities and manage delivery of the project according to this plan
Help to synthesize client feedback with a focus on defining the problems that need to be solved
Manage finalization of projects by coordinating with vendors and partners to confirm specifications proofread final files release assets for production and traffic media to vendor or media agency
Demonstrate and apply intimate knowledge of clients business and products to dayto day work
Possess deep knowledge of risk management and mitigation
Communicate new project requests timeline shifts and financial tracking to the cross functional senior team
Monitor and manage multiple project workflows
Possess excellent written and verbal communication skills high attention to detail
About you
You have 5 years experience with brand and website or app design and development product launches digital strategy and media at an agency.
You are Scrum Certified
Excellent organizational skills and attention to detail
Adept at multitasking and time management
Strong verbal and written communication
Capacity to creatively problemsolve
Ability to work under pressure in a fastpaced environment reacting quickly and intelligently
Proactive taking initiative and anticipating next steps
Accountable and communicative with evident ability to work within a team
Curiosity and desire to help brings big ideas to life
Team player driven to contribute to Materials reputation growth and success.
Wellrounded strategic business partner with an operational mindset.
A multitasker and selfstarter able to work in a fast paced environment even in the face of ambiguity.
Extremely collaborative seeking insights from others in the interest of a better outcome. Keeps others abreast of what is going on asks for input provides help when asked and offers when not asked.
Innovative creative and constantly looking for ways to improve upon things.
Ability to get to the heart of issues quickly and act decisively while seeing the bigger picture and broader business objectives.
A genuine passion for great work the highest standards of client service and care for people.
Highest standards of integrity; aligned with company values.
Why work for Material
In addition to fulfilling highimpact work company culture and benefits are integral to determining if a job is a right fit for you. Heres a bit about who we are and highlights around what we offer.
Who We Are & What We Care About
Material is a global company and we work with bestofclass brands worldwide. We also create and launch new brands and products putting innovation and value creation at the center of our practice. Our clients are in the top of their class across industry sectors from technology to retail transportation finance and healthcare.
Material employees join a peer group of exceptionally talented colleagues across the company the country and even the world. We develop capabilities craft and leadingedge market offerings across seven global practices including strategy and insights design data & analytics technology and tracking. Our engagement management team makes it all hum for clients.
We prize inclusion and interconnectedness. We amplify our impact through the people perspectives and expertise we engage in our work. Our commitment to deep human understanding combined with a science & systems approach uniquely equips us to bring a rich frame of reference to our work.
A community focused on learning and making an impact. Material is an outcomes focused company. We create experiences that matter create new value and make a difference in peoples lives.
Pay Range: $70000.00 $100000.00
The range shown represents a grouping of relevant ranges currently in use at Material. Actual range for this position may differ depending on location and specific skillset required for the work itself.
Equal Employment Opportunity
All qualified applicants will receive consideration for employment without discrimination on the basis of race color religion sex sexual orientation gender identity national origin protected veteran status disability or any other factors prohibited by law.
Privacy Statement
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Required Experience:
Manager
Full-Time