Lead management Customer Service Executive
Lead management Customer Service Executive
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Job Description
Dear Connections !
Singhal Industries Private Limited is hiring Lead management & Customer Service Executive
Open Position 01
Location : Ahmedabad (WFO)
EducationAny Bachelors Degree / Equivalent to Graduation
Relevant experience required : 2 to 8 years
Salary Range 15K to 30 K per month
Preferred Male Applicants
Job Descriptions
Minimum of 1 year of experience in a customer service or similar role (preferred).
Familiarity with lead management for industrial products.
Capable of handling new incoming inquiry calls understanding requirements from clients verifying leads and forwarding them to the appropriate salesperson. Must also maintain a detailed database of these interactions.
Ability to collect reports and lead status updates from the sales team regarding assigned leads.
Excellent interpersonal skills and a customerfocused approach with the ability to work both independently and collaboratively. A positive attitude and resilience are essential.
Critical role in ensuring attentiveness to all inquiries to avoid missed opportunities. Must be highly attentive to ensure all calls and emails are promptly addressed.
Serve as a liaison maintaining timely and effective coordination with the sales team. A strong eagerness to learn and grow within the role is highly desired.
Proficient in Microsoft Office (Word Excel PowerPoint).
Fluent communication skills and a quick learner of technical product details.
Highly motivated and resultsoriented demonstrating perseverance and the ability to work with minimal supervision.
Eager to learn new skills and participate in various aspects of the company.
Hardworking and dedicated with excellent time management skills.
Strong written and verbal communication skills.
Interested candidates may contact on below
Mobile/ Email Id
Industry Type Packaging & Containers
Department Marketing & Communication
Role Lead management & Customer Service Executive
Employment Type Full Time Permanent
EducationAny Graduate
Required Experience:
Junior IC
Employment Type
Full-Time
