About THG
We are THG a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition.
Our portfolio of leading retailers and brands such as LOOKFANTASTIC Myprotein ESPA Perricone MD and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition.
With us youll go further faster. What are you waiting for
National Account Manager UK Retail Myprotein
Reporting: Commercial Director
Location: Manchester HQ ICON WA15 0AF
About Nutrition
Led by the worlds largest online sports nutrition brand Myprotein THG Nutrition is a group of digitalfirst brands spanning the nutrition and wellness space.
Its vertically integrated model allows for the business to expand and operate in complementary markets to sports nutrition such as vegan products vitamins bars snacks and activewear all within the online and digital space in key markets including the UK and Asia.
Why be a National Account Manager at Myprotein
Ready to take your career to the next level with one of the worlds leading sports nutrition brands As a National Account Manager for UK Retail at Myprotein youll play a key role in driving highgrowth opportunities across toptier grocery customers. Youll be responsible for a highvalue P&L shaping the B2B retail strategy and unlocking new potential in a fastpaced performancedriven environment. This is your chance to make a real impact on a brand at the forefront of health and wellness backed by the scale and innovation of THG Nutrition.
As a National Account Manager you will:
- Take responsibility for an individual portfolio of UK Convenience accounts ensuring that company profitability customer requirements and individual growth targets are met.
- Ownership & responsibility for the achievement of the key commercial objectives within a specified customer(s) and overall strategy by establishing and proactively managing relationships at multiple levels.
- Continual evaluation of customer product mix to drive improved profitability (PPU) incorporating initiatives from marketing such as complexity reduction and cost of product recommendation
- Development and ongoing management of customer joint business plans where relevant ensuring that these are aligned to business priorities
- Taking the lead with buyers to secure the optimum distribution level & fixture space for all supplied products (focusing specifically on the biggest & most profitable skus)
- Management of customer relationships and internal relationships across multiple departments (commercial technical product development) to optimise results in a complex matrix structure
- Ensuring forecast accuracy is in line with account targets and working collaboratively with the demand planner to implement necessary changes leading to a volume forecast that supports delivery of CSL & stock targets and informs the businesses financial planning cycle
- Annually review customer account plans as part of the budgeting process for the following year.
- Implement an agreed promotional plan within defined trade investment budgets.
- Evaluate promotional effectiveness to ensure the most efficient use of promotional expenditure.
- Provide the business with accurate rolling monthly sales forecasts.
- Deliver and rationalise an accurate monthly demand plan
What skills and experience do I need for this role
To thrive as a National Account Manager at Myprotein youll ideally bring:
- 3 years of experience in Account Management within the Food & Beverage or Grocery Retail sector
- Strong understanding of the UK retail landscape with a proven track record of delivering commercial growth
- Knowledge or genuine interest in sports nutrition health or wellness products
- Excellent communication and presentation skills with the ability to influence internal and external stakeholders
- Strong analytical and problemsolving abilities with confidence in using data to drive decisions
- Ability to manage multiple projects and priorities in a fastpaced dynamic environment
- Collaborative and relationshipfocused with experience building and maintaining key customer partnerships
- A proactive solutionsoriented mindset with the drive to take ownership and lead initiatives
Benefits:
Career Development
- Access bespoke development programmes that have been designed and developed by our inhouse L&D team.
- Continued development through our upskilling programme that is delivered in partnership with an industryleading training provider.
Enhanced Leave
- 25 days annual leave plus bank holidays.
- Dont want to work on your birthday We dont either! Enjoy your day off on us!
- Enhanced maternity and paternity pay depending on length of service.
- Up to 10 days compassionate leave.
- Buy back up to 3 days each year.
- Unlock 2 days volunteer leave after 12months.
Wellbeing Support
- Access facetoface and virtual appointments with our inhouse GP.
- Access our inhouse CBT therapist.
- Access our 247 Employee Assistance Programme (EAP) which is provided by Bupa.
- Stateoftheart onsite gym.
- Access to our onsite physio.
Other Perks
- Save up to 12 on the cost of personal tech through our salary sacrifice scheme.
- Subsidised bus pass from Manchester City Centre to our ICON office.
- Up to 50 staff discount on THG brands.
- Onsite staff shop.
- Access to onsite barber.
- Know someone who would be perfect for THG Refer them and get up to 1000 when they pass their probation.
- Anniversary gifts when you hit 5 and 10 years of service
THG is proud to be a Disability Confident Committed employer. If you are invited to interview please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability.
THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community.
Because of the high volumes of applications our opportunities attract it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you havent heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further.