ADS Program Manager
ADS Program Manager
Posted on :
10-04-2025
Employer Active
1 Vacancy
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Yearly Salary
$ 60000 - 64000
Vacancy
1 Vacancy
Posted on :
10-04-2025
Job Description
JOB SUMMARY:
The Agency Directed Services (ADS) Program Manager provides oversight and supervision of the daytoday operations of Agency Directed services in the assigned office area within the Developmental Disabilities Program. Responsibilities include supervising designated staff members and overseeing facility needs such as space furnishings and equipment. This position screens all prospective families and personal care attendants manages RNs and Case Managers accepts referrals assists with VDH Licensing approval and participates in marketing events and other activities as assigned by the Director.
SUPERVISION RECEIVED AND EXERCISED:
The ADS Program Manager will supervise Registered Nurses and Case Managers reporting directly to the Director of Agency Directed Services.
ESSENTIAL FUNCTIONS AND DUTIES:
This list is not an exhaustive & allinclusive list of job responsibilities. The distribution of time allotted for any function or duty is subject to change with or without notice. Nothing in this job description restricts managements right to assign other responsibilities to this job or reassign them elsewhere at any time.
Quality & Compliance:
Responsible for the evaluation of 1 quarterly reports from Registered Nurses (completed before deadlines and remaining in compliance with policies licensing and reimbursement requirements) 2 90 day visits 3 intake assessments 4 HR paperwork (reimbursements time sheets etc. and 5 program & services compliances with involved parties (VDH licensing regulations Human Rights Adult & Child Protective Services Code of Virginia DePaul policies & procedures Health and Safety Requirements); including training in home visits with RNs and LPNs as needed 6 Attend monthly staff meetings within specific service areas to update on services or the organization.
Supervision:
Act as a supervisor by 1 work from a DePaul office at least once weekly if not more often and attending all team meetings 2)completet annual staff performance evaluations (as required by Human Resources) 3)conduct bimonthly checkups with all supervisees providing caserelated problemsolving interventions (counseling performance feedback) 4 participatein regular supervision meetings with the Director 5 consult first with the Director regarding resolutions for disciplinary issues.
Home Visits:
Participate in home visit duties as assigned/requested 1 staff all prospective homes with a personal care attendant and help with assessment of the appropriateness of applicants 2 gather all information needed for assessment and study of potential providers 3 present information concerning approved service authorizations to the ADS/DCR staff 4 ensure paperwork complies with licensing/regulation standards (VDH DMAS program policies & procedures Human Rights) 5 participate in finance meetings as scheduled/requested by the Program Director.
Participate in home visit duties as assigned/requested 1 staff all prospective homes with a personal care attendant and help with assessment of the appropriateness of applicants 2 gather all information needed for assessment and study of potential providers 3 present information concerning approved service authorizations to the ADS/DCR staff 4 ensure paperwork complies with licensing/regulation standards (VDH DMAS program policies & procedures Human Rights) 5 participate in finance meetings as scheduled/requested by the Program Director.
Recruitment:
Support in the recruitment cycle for RNs LPNs Case Managers and other ADS program staff as requested interviewing hiring orientation training for job duties and responsibilities and ensuring supervisees follow the agency policies & procedures
Community Outreach:
Maintain consistent communication with 1 all community referral sources by keeping them informed of available services 2 Problemsolve with other leadership in ADS or Finance and 3 each Registered Nurse through one minimum home visit quarterly and one team meeting weekly 4 Maintain communication and positive working relationship with Community Services Boards Providers VDH Carilion and other community partners 5 Assist with marketing DePaul services as needed. 5 share information and promote ADS and DePaul services to community organizations associations and media; will require working closely with the Director of ADS
Maintain consistent communication with 1 all community referral sources by keeping them informed of available services 2 Problemsolve with other leadership in ADS or Finance and 3 each Registered Nurse through one minimum home visit quarterly and one team meeting weekly 4 Maintain communication and positive working relationship with Community Services Boards Providers VDH Carilion and other community partners 5 Assist with marketing DePaul services as needed. 5 share information and promote ADS and DePaul services to community organizations associations and media; will require working closely with the Director of ADS
Support Services:
Provide support through means such as 1 backup coverage for the Director when not available 2 deliver core training to team in areas of expertise (as needed & requested 3 provide emergency coverage as needed.
Provide support through means such as 1 backup coverage for the Director when not available 2 deliver core training to team in areas of expertise (as needed & requested 3 provide emergency coverage as needed.
KNOWLEDGE SKILLS ABILITIES & OTHER CHARACTERISTICS REQUIRED:
Knowledge skills abilities and other characteristics (KSAOs) are attributes required to perform a job that are demonstrated through qualifying training education and experience. This list is not an exhaustive & allinclusive list of all KSAOs for this job.
Knowledge of:
- Office and records administration techniques and procedures
- The structure and content of the English language including the meaning and spelling of words rules of composition and grammar
- Microsoft Office Word Excel Powerpoint Outlook Sharepoint Teams and virtual meeting applications such as Zoom Google Meet
- DePauls policies procedures and standard practices and the rules and guidelines established by regulatory and governing agencies such as DBHDS DMAS and VDH
- Relevant policies procedures and strategies to promote the safety and protection of people data and property
- Demonstrate a thorough working knowledge of the social economic health and/or disability challenges and concerns of individuals and the care provider/birth family and applicable community resources
- Demonstrate a thorough working knowledge of social work skills including but not limited to problemsolving case conceptualization assessment (psychological psychosocial behavioral etc. building relationships while maintaining professional boundaries and executing sound therapeutic practice
Skill/Ability to:
- Give full attention to what other people are saying take time to understand the points being made ask questions as appropriate and not interrupt at inappropriate times
- Demonstrate verbal and written communication and body language that conveys information ideas or inquiries effectively and concisely that purveys professional composure emotional intelligence thoughtfulness patience and respect amidst change ambiguity and within the daily trajectories of work
- Demonstrate ability to negotiate mediate facilitate mentor and coach
- Demonstrate ability to train and instruct others
- Demonstrate ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions conclusions or approaches to problems
- Demonstrate interpersonal and verbal skills to defuse emotional situations calm upset individuals allay fears and lessen confusion
- Monitor/assess the performance of staff and develop them based on individual conduct skills abilities interests and service needs
- Collect and analyze data
- Manage multiple priorities and complete assignments on time accurately and with attention to detail and ensure highquality work product
- Develop and maintain professional working relationships and appropriate boundaries with individuals served coworkers community partners and business associates and work collaboratively in a team environment
- Communicate effectively in both oral and written form
- Make arithmetical computations and tabulations
- Operate standard office equipment such as telephone calculator printer scanner cellular phone tablet laptop postage machine and shredder
- Develop objectives evaluate effectiveness and assess service plans for individuals served
- Analyze and prepare concise and accurate documents reports and correspondence
- Interpret understand and implement complex policies and procedures based on changing statutes and regulations
- Prepare and write effective reports maintain records plan prioritize and organize work
- Demonstrate ability to work effectively with clients and families to assess needs utilize resources and promote greater selfsufficiency
- Accept the rights responsibilities and differences of others
- Work independently or as a team member
- Work under deadlines and handle crises
- Learn and adhere to policies procedures and guidelines established by DePaul professional organizations governing agencies and local laws statutes regulations codes and standards related to the area of responsibility
- Effectively market the programs and services of the department
- Assist with the general upkeep and cleaning of office areas and agency vehicles
Other Characteristics:
- Demonstrate selfawareness ongoing selfevaluation and a commitment to being part of a diverse equitable respectful and inclusive workplace where all people are valued
- Demonstrate professional composure in difficult and stressful situations
- Demonstrate the FIRST (fairness integrity respect safety trust) values in the daily trajectories of work
- Demonstrate professionalism regarding access to sensitive and confidential information related to employees clients and business records with no disclosure to others without needing to know.
MINIMUM REQUIREMENTS TO APPLY:
A Bachelors degree in a human services field or an acceptable degree is required. Must have a minimum of five years of experience providing casework services to individuals with developmental disabilities. Supervisory experience within the field is required.
WORK ENVIRONMENT:
The work environment characteristics described herein represent those an employee encounters while performing the essential functions of the position. The employee regularly works in an office environment and occasionally in the field. Due to the nature of the work the incumbent may be exposed to situations of a highly emotional nature; incumbents are expected to use verbal skills to resolve interpersonal situations to achieve desired results independently. Incumbents are exposed to various living situations and lifestyles. Work is generally completed regularly during weekdays; however daily work hours will vary. Work is subject to frequent interruptions and noise levels are varied based on the work locations.
PHYSICAL REQUIREMENTS:
The physical demands described herein are representative of those that an employee in this position must meet with or without reasonable accommodations to perform the essential functions successfully. Physical activities required are finger dexterity necessary to operate equipment used in the position effective communication and seeing or hearing verbal cues. Walking from onethird to twothirds of the time sitting from onethird to twothirds of the time standing from onethird to twothirds of the time bending from onethird to twothirds of the time stooping up to onethird of the time lifting/pushing/pulling up to twenty pounds is required. When accessing various locations the incumbent must climb stairs and ramps. This position requires driving approximately twenty percent of the employees working time to various locations. Public transportation may not be available. Individuals needing reasonable accommodations should contact their immediate supervisor or hiring manager.
SPECIAL REQUIREMENTS AND QUALIFICATIONS:
The following may be required after a conditional job offer: current DMV driving record with results that comply with insurer guidelines; drug and alcohol screening with satisfactory results stipulated by applicable governing funding or regulatory agencies; documentation of a PPD test chest xray or screening from a qualified medical professional indicating the absence of TB; criminal and child protective services background report. The applicant shall not have been convicted of any barrier crime(s) on the criminal background report. The applicant will have no founded disposition of child abuse or neglect as documented by the Child Protective Services background report.
NOTE:
This description provides information regarding the essential functions of the designated job and the general nature and level of work associated with the job. It should not be interpreted to describe all the duties whose performance may be required of such employees or be used to limit the nature and extent of assignments such an individual may be given.
Compensation: $60000.00 $64000.00 per year
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race age religion color gender ethnic or national origin physical or mental disability marital status pregnancy childbirth or a medical condition related to pregnancy or childbirth veteran status sex sexual orientation gender identity gender genetic information political affiliation or any other classification protected by law.
For 40 years DePaul Community Resources has opened doors to hope and belonging for families and individuals across Central and Southwest Virginia. We are not only a nonprofit human services organizationwe are a social impact organization. Every day we work to change the world by improving the lives of children families and individuals with developmental disabilities. With dedicated staff care providers foster and adoptive parents and a host of volunteers advocates and partners it is work that we cannot accomplish alone. Hope and belonging is for all of uswith your help we can make this vision a reality for countless Virginians who cannot imagine it today.
DePaul Community Resources is a nonprofit 501(c)3 organization.
All applicants shall be afforded equal opportunity in all aspects of employment volunteer opportunities and internships without regard to race age religion color gender ethnic or national origin physical or mental disability marital status pregnancy childbirth or a medical condition related to pregnancy or childbirth veteran status sex sexual orientation gender identity gender genetic information political affiliation or any other classification protected by law. DePaul is an EVerify employer. The unlawful manufacture sale distribution dispensation possession or use of a controlled substance or is prohibited in the workplace. Failure to comply will result in dismissal from the property and/or employment.
All applicants shall be afforded equal opportunity in all aspects of employment volunteer opportunities and internships without regard to race age religion color gender ethnic or national origin physical or mental disability marital status pregnancy childbirth or a medical condition related to pregnancy or childbirth veteran status sex sexual orientation gender identity gender genetic information political affiliation or any other classification protected by law. DePaul is an EVerify employer. The unlawful manufacture sale distribution dispensation possession or use of a controlled substance or is prohibited in the workplace. Failure to comply will result in dismissal from the property and/or employment.
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
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