Senior Administrator - Contact Centers
Senior Administrator - Contact Centers
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1 Vacancy
Job Description
Contact Centers
Find your future at United! Were reinventing what our industry looks like and what an airline can be from the planes we fly to the people who fly them. When you join us youre joining a global team of 100000 connected by a shared passion with a wide spectrum of experience and skills to lead the way forward.
Achieving our ambitions starts with supporting yours. Evolve your career and find your next opportunity. Get the care you need with industryleading health plans and bestinclass programs to support your emotional physical and financial wellness. Expand your horizons with travel across the worlds biggest route network. Connect outside your team through employeeled Business Resource Groups.
Create whats next with us. Lets define tomorrow together.
Caring is one of Uniteds most important principles. And no one exemplifies that more than our Customer Contact Center team who helps our customers with everything from booking and managing reservations to questions about their travel MileagePlus accounts and so much more! Are you a people person Do you get fulfillment from helping others Then join a team that cares for our customers and makes a positive impact on their travel experience every single day.
Key Responsibilities:
Coordinate and maintain multiple programs including any of the following: security access and badging budget support site maintenance and worksitespecific elements of our facilitys program e.g. OSHA
Perform various clerical and routine accounting tasks in support of an operating unit to include accounts payable purchase orders and account reconciliation
Assist in communicating and reinforcing to all any changes and clarifications to existing departmental division and corporate policies procedures and guidelines
Acts as a resource to assist in resolving complex administrative issues and performs other duties pertinent to the operation e.g. office supplies conference room scheduling
Coordinates events Townhalls miscellaneous meetings and mailings with local office vendor employees and/or other departments
Supports management schedules and time off through timetracker.
Whats needed to succeed (Minimum Qualifications):
- High school diploma or equivalent
- 24 years of workrelated experience as an administrative assistant or office administrator
- Proven work experience as an administrative assistant or office administrator
- Indepth understanding of office management and operations
- Proficient MS Office skills
- Working knowledge of office equipment like printers and fax machines
- Ability to lift up 50 lbs.
- Excellent verbal and written communication skills
- Strong organizational and timemanagement skills
What will help you propel from the pack (Preferred Qualifications):
- Bachelors degree or 4 years of relevant work experience
- Knowledge of OSHA workplace safety regulations
- Proficient in Spanish
United Airlines is an equal opportunity employer. United Airlines recruits employs trains compensates and promotes regardless of race religion color national origin gender identity sexual orientation physical ability age veteran status and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process to perform crucial job functions. Please contact to request accommodation.
Required Experience:
Senior IC
Employment Type
Full-Time
