Social Navigator Case ManagerOutreach Worker
Social Navigator Case ManagerOutreach Worker
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$ 40968 - 44772
1 Vacancy
Job Description
Position Title: Social Navigator (Outreach & Case Manager)
Background
The John Howard Society provides services that assist individuals that are at risk of or involved in the Criminal Justice System and those at risk of or experiencing homelessness with integration back into the community through offering housing support services in an effort to assist individuals with getting established in the community of Thunder Bay.
Position Summary
This position will provide case management services for clients experiencing homelessness.
This position will provide outreach services to clients living in the community using a wraparound approach to service.
This position will support clients in developing skills for living independently (based on the clients needs) and assist clients in finding permanent or longterm housing in the community.
Priority will be those considered the hardest to serve living on the streets and in encampments as well as clients transitioning from the JHS Residence.
Position Responsibilities (Synopsis)
- Provide case management and outreach services to clients
- Work collaboratively with each client to develop an individualized Service Plan/Plan of Care that identifies needs goals resources and actions required to meet identified targets for clients
- Work collaboratively with the JHS Case Management Team to discuss programming needs progress challenges strategies etc. for each client assigned to this positions caseload
- Respond to client issues and concerns appropriately as necessary and required
- Make referrals to community organizations as requested/required by clients; liaise with other service providers collaboratively to provide interagency case management especially when dealing with individuals with very complex needs
- Provide client with necessary information and support in navigating different systems and social service connections needed to obtain vital resources that assist in addressing underlying factors contributing to the experience of homelessness (ex: identification financial support employment assistance counselling education treatment etc.
Skills & Abilities
- Organizational skills
- Ability to function and work effectively within a team
- Computer skills e.g. Microsoft Office internet email etc.
- Flexibility
- Demonstrated contribution to a positive work environment
Additional Assets
- Experience working with diverse populations
- Experience providing outreach services is essential
- Knowledge of Homelessness and systemic challenges facing this population
- Knowledge of legislation pertaining to housing and homelessness in Canada
- Knowledge of and experience working with individuals from diverse backgrounds
Qualifications
Training: Postsecondary education in a related field (i.e. Humanities Social Service Work Social Work Addictions Counselling FamilyChild & Youth Counselling Native Counselling Recreational Therapy etc.
**Experience will be considered in lieu of formal training**
Experience: Work related experience in homelessness mental health poverty community development or residentialhousing programs. People with lived experience are encouraged to apply.
Position Details
Contract Length: One 1 year
Fulltime: 35 hours weekly
Schedule: Afternoon Evenings (Wednesday to Sunday)
Salary Range: $40968 $44772 (annual)
Application closing date: Friday April 4th 2025 by 5:00pm
Send applications attention to: Colleen Peters Director of Development & Client Services
We thank all applicants for their interest. Only those selected for an interview will be contacted.
Required Experience:
Manager
Employment Type
Contract
