Job Summary:
We seek a skilled OpenText Content Server Admin to manage and support our enterprise content management (ECM) environment. The ideal candidate will implement administer maintain and optimize OpenText solutions and ensure system stability security and performance. This role requires deep expertise in OpenText Content Server Extended ECM and other OpenText products along with experience in integrations troubleshooting and user support.
Key Responsibilities:
- Installation Administration and Support of OpenText Content Server and its modules.
- Upgrade and maintenance of OpenText Content Server OTDS & Archive Center.
- Implement Records management.
- Create Workflows Forms LiveReports and WebReports.
- Excellent knowledge of OpenText Content Server database schema.
- MonitorOpenText Content Server performance troubleshoot issues and apply patches fixes and security updates.
- Ensure high availability scalability and security of the OpenText platform.
- Automate routine administrative tasks and optimize system processes.
- Perform application installation and configuration on agencyowned server hardware for Development Test and Production environments.
- Support weekend Production releases/patches and provide a Software Release Management task plan in coordination with the OpenText Application Developer.
- Establish design criteria to accommodate legislation mission or functional program requirements changes.
- Support a smoke testing plan in conjunction with the application developer and quality assurance analysts.
- Provide enduser support including troubleshooting system access issues document workflows and permissions.
- Assist business users in leveraging OpenText functionalities for document management collaboration and business process automation.
- Develop and deliver training materials documentation and knowledge base articles.
- Support the integration of other client/server and webbased systems with OpenText systems.
- Develop and maintain custom scripts workflows and APIs to extend OpenText functionality.
- Work with developers and business teams to configure metadata models workflows and access controls.
- Conduct feasibility studies from design implementation and postimplementation perspectives for all new project initiatives.
- Implement rolebased access controls authentication mechanisms and security best practices.
- Ensure compliance with data governance retention policies and regulatory requirements.
- Conduct system audits generate reports and support internal/external compliance audits.
- Work closely with IT teams business stakeholders and external vendors to support OpenText initiatives.
- Participate in system upgrades migrations and new feature implementations.
Required Qualifications & Skills
- Strong experience with OpenText Content Server Extended ECM Archive Server and other OpenText modules.
- Handson expertise with OpenText Directory Services (OTDS) and authentication mechanisms.
- Proficiency in OpenText Web Services (REST SOAP) OScript and database management (Oracle SQL Server).
- Knowledge of enterprise IT environments Windows/Linux servers and cloudbased OpenText deployments.
- Experience with integration tools such as OpenText AppWorks OpenText API and thirdparty connectors.
- Understanding of document lifecycle management records management and information governance.
- Prior experience with enterprise ECM migrations and upgrades.
- Excellent problemsolving analytical and troubleshooting skills.
- Strong communication and collaboration abilities to work with IT teams and business users.
- Ability to manage multiple tasks and projects in a fastpaced environment.
- Detailoriented with a strong focus on system reliability and security.
- Quickly adapt to the needs of the project and pace of the work.
- OpenText certifications (e.g. OpenText Content Server Administrator OpenText Extended ECM).
- Experience with OpenText Cloud or hybrid deployments.
- Knowledge of scripting languages (PowerShell JavaScript Python HTML CSS) for automation.
Education:
- Bachelors Degree from an accredited college or university in Computer Science Systems Analysis Information Systems or a related field.
- A Masters Degree in a related field of information technology is preferred.
Skills and Experience:
- At least eight 8 years of experience in information technology systems analysis and support.
- The successful candidate will have at least five 5 years of experience in designing and supporting enterpriselevel OpenText implementations using OpenText Content Suite.
- Must have three 3 years of computer experience in at least two of the following disciplines: system analysis system programming application programming and equipment analysis.
- At least one 1 year of experience developing applications using advanced technologies including Internet protocols or webbased technology. Technologies include OScript HTML CGI applications PERL or JavaScript and Java.
- At least seven 7 years of experience with Java.
- Possess a broad knowledge of data sources data flow and system interactions of other enterprise applications (such as SAP Oracle Microsoft) with the OpenText platform.
- Demonstrated ability to develop software release management task plans and operational documentation.
- Ability to represent the OpenText platform team in the Change Advisory Board meetings and follow Change Configuration and Release Management processes.
Salary Information:
The salary range for the OpenText Content Server Adminposition is competitive and commensurate with experience typically between $110000 to $120000 annually. We also offer a comprehensive benefits package including health insurance retirement plans and professional development opportunities.
Equal Employment Opportunity:
ServBeyond Solutions is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or veteran status.
Americans with Disabilities Act (ADA) Requirements:
ServBeyond Solutions is committed to providing reasonable accommodations to individuals with disabilities. If you need an accommodation due to a disability to apply for a position with us please email us at
The physical demands described below represent those required to perform the essential functions of this position. Reasonable accommodations may be made for individuals with disabilities. The employee is regularly required to talk or hear and frequently use hands or fingers to handle objects tools or controls. Occasionally the employee must stand walk sit and reach with hands and arms and lift or move up to 25 pounds. Specific vision abilities include close vision distance vision and the ability to adjust focus with the noise level in the work environment usually being low to moderate. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
Required Experience:
Manager