Lead and manage a team providing Desktop Management support including Image Management Patch Management Software Distribution Application Packaging and Virtual Desktops support.
Oversee Messaging and Collaboration tools including Intune MS Teams Hub and integration with Hub.
Manage Customer Endpoint Experience VDI Azure Desktop Citrix Desktop Imaging and Packaging JAMF Apple Management and Azure Virtual Desktop.
Implement and automate processes using Microsoft Intune SCCM and Microsoft Deployment tools.
Provide support for MS 365 Remote Technology Support security patches vulnerability remediation management and endpoint policy management.
Ensure efficient mail routing conference room calendar management scheduling.
Maintain advanced knowledge of desktop management standardization processes and technologies.
Develop and enforce policies related to the use of communication and collaboration tools. Provide training and support to employees on communication and collaboration tools. Collaborate with other departments to ensure seamless integration of communication and collaboration tools.
ClientFacing Responsibilities: Act as the primary point of contact for clients ensuring their needs are met and addressing any concerns or issues promptly.
Build and maintain strong client relationships to ensure satisfaction and retention.
Qualifications Proven experience in desktop management messaging and collaboration tools.
Strong technical proficiency in Intune SCCM MS365 VDI Citrix JAMF Azure Virtual Desktop and other related technologies.
Excellent leadership and team management skills. Strong problemsolving and troubleshooting abilities.
Key Responsibilities:
Lead and manage a team providing Desktop Management support including Image Management Patch Management Software Distribution Application Packaging and Virtual Desktops support.
Oversee Messaging and Collaboration tools including Intune MS Teams Hub and integration with Hub.
Manage Customer Endpoint Experience VDI Azure Desktop Citrix Desktop Imaging and Packaging JAMF Apple Management and Azure Virtual Desktop.
Implement and automate processes using Microsoft Intune SCCM and Microsoft Deployment tools.
Provide support for MS 365 Remote Technology Support security patches vulnerability remediation management and endpoint policy management.
Ensure efficient mail routing conference room calendar management scheduling.
Maintain advanced knowledge of desktop management standardization processes and technologies.
Develop and enforce policies related to the use of communication and collaboration tools. Provide training and support to employees on communication and collaboration tools. Collaborate with other departments to ensure seamless integration of communication and collaboration tools.
ClientFacing Responsibilities: Act as the primary point of contact for clients ensuring their needs are met and addressing any concerns or issues promptly.
Build and maintain strong client relationships to ensure satisfaction and retention.
Qualifications Proven experience in desktop management messaging and collaboration tools.
Strong technical proficiency in Intune SCCM MS365 VDI Citrix JAMF Azure Virtual Desktop and other related technologies.
Excellent leadership and team management skills. Strong problemsolving and troubleshooting abilities.
Central Business Solutions Inc(A Certified Minority Owned Organization)
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