Senior Network Systems Administrator
Senior Network Systems Administrator
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Job Description
At PGE our work involves dreaming about planning for and realizing a smarter cleaner more enduring Oregon neighborhood. Its core to our DNA and we havent stopped since we started in 1888. We energize lives strengthen communities and drive advancements in energy that promote social economic and environmental progress. Were always on the lookout for people passionate about leading and being a part of teams that are advancing innovative clean energy solutions that are also affordable and accessible to all.
Senior Network Systems Administrator
Job Function:
Network Systems Administration Performs network enhancements and handson network operations technical activities required for the ongoing implementation support and troubleshooting of the PGE enterprise network. Technologies supported include but are not limited to data voice video collaborative services contact center and security technologies.
Key Job Information: Senior Network Systems Administrator 6052
Grade 8
Career Level: P4
Specialist Professional Requires specialized depth and/or breadth of expertise Interprets internal or external business issues and recommends best practices Solves complex problems; takes a broad perspective to identify innovative solutions Works independently with guidance in only the most complex situations May lead functional teams or projects
Key Responsibilities:
Category and Description Network Support (NTAS) Drafts and maintains procedures and documentation for network support. Makes a significant contribution to the investigation diagnosis and resolution of network problems. Ensures that all requests for support are dealt with according to set standards and procedures.
Network Planning (NTPL) Creates and maintains network plans for own area of responsibility contributes to setting service level agreements and plans the infrastructure necessary to provide the network services to meet such agreements.
Network Design (NTDS) Produces outline system designs and specifications and overall architectures topologies configuration databases and design documentation of networks and networking technology within the organization. Specifies user/system interfaces including validation and error correction procedures processing rules access security and audit controls. Assesses associated risks and specifies recovery routines and contingency procedures. Translates logical designs into physical designs.
System Software (SYSP) Evaluates new system software reviews system software updates and identifies those that merit action. Ensures that system software is tailored to facilitate the achievement of service objectives. Plans the installation and testing of new versions of system software. Investigates and coordinates the resolution of potential and actual service problems. Ensures that operational documentation for system software is fit for purpose and current. Advises on the correct and effective use of system software.
Applications Support (ASUP) Drafts and maintains procedures and documentation for applications support. Manages application enhancements to improve business performance. Ensures that all requests for support are dealt with according to set standards and procedures.
Systems Installation/Decommissioning (HSIN) Takes responsibility for installation projects providing effective team leadership including information flow to and from the customer during project work. Develops and implements quality plans and method statements. Monitors the effectiveness of installations and ensures that appropriate recommendations for change are made. Technical Specialism (TECH) Maintains knowledge of specific specialisms provides detailed advice regarding their application and executes specialized tasks. The specialism can be any area of information or communication technology technique method product or application area.
Incident Management (USUP) Ensures that incidents are handled according to agreed procedures. Investigates escalated incidents to responsible service owners and seeks resolution. Facilitates recovery following resolution of incidents. Ensures that resolved incidents are properly documented and closed. Analyzes causes of incidents and informs service owners in order to minimize probability of recurrence and contribute to service improvement. Analyzes metrics and reports on performance of incident management process.
Qualifications:
Education
Requires a bachelors degree in a related field or equivalent experience.
Experience : Typically eight or more years of relevant voice video data security or collaborative services experience.
Certifications Licenses and Training: Documented training or professional certifications preferred. Advanced knowledge and expertise of tools and technologies used in infrastructure to include but is not limited to data switching and routing voice video collaborative services contact center and security technologies;
Advanced knowledge of scripting and other automation tools.
Advanced knowledge to propose and manage small to mediumsized operations projects involving multiple IT disciplines.
General Competencies:
Advanced customer focus skills
Advanced accuracy skills
Advanced risk management skills
Advanced written and oral communication skills
Advanced decisionmaking skills
Advanced teambuilding skills
Physical and Cognitive Demands:
Cognitive Level Substantial: Consistent use of logic or scientific thinking to define problems collect information establish facts and draw valid conclusions (for example engineer HR director plant manager etc..
Cognitive
Ability to adhere to set response times deadlines and timesensitive tasks
Ability to follow accuracy standards
Ability to follow through on decisionmaking tasks
Ability to interact effectively and collaboratively within a team environment
Ability to communicate and problem solve when under stress
Ability to respond and adapt to frequent change
Ability to accept and demonstrate selfawareness when provided constructive feedback
Ability to discern feedback and acknowledge ownership of areas of improvement
Ability to avoid future mistakes by applying reasonable skills to new but similar work situations or tasks
Ability to successfully collaborate with peers managers and others within the organization Demonstrates sound memory
Ability to process new information to be applied consistently to work tasks
Schedule/Attendance
Ability to adhere to preestablished schedule including start/stop time and break/lunch schedule Ability to work long hours Ability to work a variable schedule
Ability to report to work and perform work during periods of severe inclement weather
Ability to consistently meet attendance standards for regular reliable predictable fulltime attendance
Ability to adjust schedule and work occasional extended hours or evenings/weekends when necessary to support operational needs
Ability to limit working remotely to one day per week or less
Ability to support afterhour oncall with the parameters of 15minute phone response times and ability to be onsite within two hours if needed
Ability to work shift schedule Ability to work oncall schedule
Physical Capabilities
- Driving/travel/commute: Daily within service territory Frequently (at least once a week or more)
- Driving/travel/commute: Overnight inside/outside the service territory Occasionally (one to two times a month or less)
- Computer use (use computer regularly for entire work shift)
- Lifting/pushing/pulling: Up to 10lbs.
- Carrying: Up to 10lbs.
- Unstable surfaces requiring balance (i.e. moving equipment boats) (check all that apply):
Environment Indoor/Outdoor (check all that apply):
- Office
- Plant
- Field
Compensation Range:
$87225.00 $173875.00Actual total compensation including a performance based incentive bonus is commensurate with experience skills qualifications education training and internal equity. While we anticipate the selected candidate for this position will fall towards the middle or entry point of the compensation range the decision will be made on a casebycase basis.
PGE believes in rewarding dedicated performance. We provide a total rewards package that is designed to reward your contributions to the company and at the same time support your wellbeing and professional development both now and into the future. To find out more click here.
Join us today and power your potential!
Assisting with storms or other Company emergencies is a part of all positions at Portland General Electric.
PGE is committed to diversity and inclusion in the workplace and is an equal opportunity employer. PGE will not discriminate against any employee or applicant for employment based on race color national origin gender gender identity sexual orientation age religion disability protected veteran status or other characteristics protected by law.
PGE does not discriminate on the basis of disability. We recognize individuals have a variety of abilities to offer and we believe there is much to value and celebrate by incorporating different abilities into the work we do. One very important way we live this out is in our application and interview process. We work hard to support individuals who may need an accommodation to fully participate in these processes. If you feel you may need an accommodation or would like to request one please notify the Talent Acquisition Specialist (Recruiter) associated with the job posting. You may also make this request by contacting or by calling. The Recruiter will provide information and next steps for the accommodation process. Our Diversity Equity & Inclusion (DEI) team is also available for support. You can contact them at .
To be considered for this position please complete the following employment application by the posting close date. Posting closes at midnight (Pacific Time) on the closing date below. If no date is listed job is open until filled.
Required Experience:
Senior IC
Employment Type
Full-Time
