Analyst Technical Operations

LG Ad Solutions

LG Ad Solutions is a global leader in connected TV (CTV) and crossscreen advertising. We pride ourselves on delivering stateoftheart advertising solutions that integrate seamlessly with todays everevolving digital media landscape.

The Opportunity:

LG Ad Solutions is currently looking for a highly motivated analytical and technical Tech Ops Analyst to join our team. Working closely to support the Operations team the Tech Ops Analyst will help support the Operations teams managing digital ad campaigns for Fortune 500 brands to ensure the successful delivery of our customers campaigns. This includes but is not limited to technical campaign support troubleshooting product support reporting and analysis. The Tech Ops Analyst will act as a product technical and operational expert and resource as they support the team and our clients.

Responsibilities:

• Support the Operations team in the form of technical support troubleshooting product support reporting and analysis.

• Be the SME on assigned key accounts pods and products working closely with Account Managers and Campaign Specialists.

• Assist with advanced custom and indepth reporting to help support assigned pod and accounts.

• Work cross functionally across many operations product data and technical teams to find solutions and drive the success of our campaigns and clients.

• Leverage a deep understanding of data technical capabilities reporting/analysis

  and product capabilities to remove roadblocks and drive the success of our clients campaigns.

• Work closely with Product to understand features/capabilities improve products and drive innovation with current and future products and help create technical documentation.

• Assist as needed in technical presales needs including vetting ad specs and enhanced ad units.

• Assist in testing new products and features and helping onboard new partners.

• Assist in the management documentation and upkeep of key tools and processes crucial to the success of the Operations team.

• Helps own highly impactful projects on backlog to create and drive the improvement of campaign performance workflows processes tools and products.

Minimum Qualifications:

• 2 years of related experience

• Bachelors degree in Computer Science or other technical related degree

• Proficiency in Microsoft Excel Microsoft Word and Microsoft PowerPoint required

• Ability to handle multiple projects priorities and clients simultaneously

• High level of adaptability

• High level of critical thinking and understanding of data

• Ability to work under and meet tight deadlines and SLAs

• Strong attention to details

• Strong analytical skills

• Excellent organizational interpersonal and communication (written and verbal) skills

• Ability to work in a team environment

• Ability to deal with ambiguity and work crossfunctionally across geographies with a wide range of employees with different skill sets

Preferred Qualifications:

• Analytics skills such as Excel SQL Python

• Knowledge of data visualization tools like Tableau

• Experience working in applications such as Asana or Jira

• Experience working in any of following: media planning managing and/or optimizing digital media campaigns preferred

• Familiarity with ad serving DSPs SSPs DMPs ad tech ecosystem preferred

LG Ad Solutions provides equal work opportunities to all team members and applicants and it prohibits discrimination and harassment of any type on the basis of race color ethnicity caste religion age sex (including pregnancy) national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by our policies or federal state or local laws.

We want to ensure that our hiring process is accessible. If you need reasonable accommodation for any part of the application process because of a medical condition or disability please send an email to to let us know the nature of your request.

Required Experience:

IC