Financial Operations Advisor - 24-month FTC
Financial Operations Advisor - 24-month FTC
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Job Description
Job Description
Do you have experience in operational finance If youre brilliant with MS Excel and bookkeeping with an eye for detail this could be a great opportunity. Were looking for Financial Operations Advisors to join our team in AXA Health.
Reporting to the Financial Operations Manager youll be responsible for the management of subscriptions and claims working across various systems and with multiple departments to ensure money is correctly reflected in our members policies. This is a 24month fixed term contract.
At AXA we work smart empowering our people to balance their time between home and the office in a way that works best for them their team and our customers. Youll work at least 40 of your week away from home at our Tunbridge Wells office moving to the majority of your working week from September 2025. Were also happy to consider flexible working arrangements which you can discuss with Talent Acquisition.
What youll be doing:
- Provide prompt accurate technical support and guidance to colleagues to ensure accurate information is given to customers.
- Supply documentation for reviews of subscriptions claims and treasury controls. Regularly update documents to reflect processes and verify controls are effective.
- Maintain team mailboxes ensuring complex queries are investigated fully.
- Ensure money received or paid is reflected accurately against the customers policy.
- Maintain daily controls for subscriptions and claims escalating any urgent issues to IT teams and senior managers where appropriate.
- Deliver month end requirements including all postings and reconciliations.
- Support wider Financial Operations teams to ensure quick resolution of outstanding issues for daily transactions and reconciliations.
- Support the business on key initiatives ensuring adequate UAT (user acceptance testing) is completed and any issues escalated to the project team or manager.
Due to the number of applications we expect to receive for this role we reserve the right to close this advert earlier than the listed closing date to ensure were able to effectively manage interest. Therefore if youre interested in joining us at AXA please dont hesitate to apply.
What youll bring:
- Relevant experience in an operational role or customer service environment preferably within an operational finance or insurance sector essential.
- Advanced level of MS Excel.
- Demonstrable numeracy or bookkeeping skills.
- Telephone skills youll be speaking to colleagues daily.
- Ability to work to tight deadlines whilst maintaining attention to detail.
- Proactive with customer focus.
- Continuous improvement.
Internal candidates are encouraged to apply for this role as a secondment opportunity through the internal careers site.
As a precondition of employment for this role you must be eligible and authorised to work in the United Kingdom.
What we offer:
At AXA UK were appreciative of the people who work for us and our rewards package is reviewed regularly to reflect that. You can expect to receive:
- Competitive annual salary of up to 25000 depending on experience
- Discretionary company & performancebased bonus
- Contributory pension scheme (up to 12 employer contributions)
- Private health cover (after a qualifying period)
- Life Assurance (up to 10 x annual salary)
- 25 days annual leave plus Bank Holidays
- Opportunity to buy up to 5 extra days leave or sell up to 5 days leave
- AXA employee discounts
- Gym benefits
To apply click on the apply for this job button youll then need to log in or create a profile to submit your CV. Were proud to be an Equal Opportunities Employer and dont discriminate against employees or potential employees based on protected characteristics. If you have a longterm condition or disability and require adjustments during the application or interview process were proud to offer access to the AXA Accessibility Concierge. For our support please send an email to
#LIHybrid #FeelgoodHealth
Who we are:
At AXA Health we help our members be the best version of themselves by providing access to health and wellbeing support for mind and body. Were transforming our business by developing easy efficient digital experiences for our customers. Were a collective of specialists passionate about helping our members flourish whether thats individuals and families small businesses or huge corporates.
Salary
Required Experience:
Contract
Employment Type
Contract
