Managed Services Associate Analyst
Managed Services Associate Analyst
Posted on :
10-04-2025
Employer Active
1 Vacancy
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Yearly Salary
$ 64350 - 73650
Vacancy
1 Vacancy
Posted on :
10-04-2025
Job Description
About the Role
Responsible for assisting the account team by providing fleet management support to clients. Supports site assessment project teams assists teams through the assessment and reporting process and prepares assigned project deliverables. Provides additional support as assigned for special projects that include but are not limited to onsite customer technology surveys and work flow data collection for workflow illustrations (floor plans flow charts data graphs etc..
Your Impact
Assists customer installation implementation and redeployment plans for account team review.
Tracks and reports project issues risks.
Collects all information for invoice generation and monthly data relative to contractual requirements.
Completes all reporting needs and develops appropriate documentation providing appropriate data for analysis and recommendations.
Identifies enduser training opportunities and advises account or solutions integration team of those needs.
100 customer satisfaction.
Provides suggestions and solutions regarding adjustments to the fleet in order to optimize the client environment.
Obtains basic knowledge of all EMSD offered solutions and products through training.
Tracks and reports project issues risks.
Collects all information for invoice generation and monthly data relative to contractual requirements.
Completes all reporting needs and develops appropriate documentation providing appropriate data for analysis and recommendations.
Identifies enduser training opportunities and advises account or solutions integration team of those needs.
100 customer satisfaction.
Provides suggestions and solutions regarding adjustments to the fleet in order to optimize the client environment.
Obtains basic knowledge of all EMSD offered solutions and products through training.
About You: The Skills & Expertise You Bring
In accordance with applicable law we are providing the anticipated annual rate for this role: $64350 to 73650 / year
Bachelors degree in a relevant field or equivalent experience required plus 0 to 2 years of related experience.
Experience in Managed Print Services.
Intermediate Excel and Microsoft Office skills.
May require minimal travel including overnight stays (valid drivers license and acceptable driving record necessary).
Must be able to lift up to 50lbs. May require the transport of devices.
Must be able to multitask balance workload and follow up.
Analytical and organizational skills.
Must be detail orientated.
Comfortable communicating to both internal and external audiences.
Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers premises.
Bachelors degree in a relevant field or equivalent experience required plus 0 to 2 years of related experience.
Experience in Managed Print Services.
Intermediate Excel and Microsoft Office skills.
May require minimal travel including overnight stays (valid drivers license and acceptable driving record necessary).
Must be able to lift up to 50lbs. May require the transport of devices.
Must be able to multitask balance workload and follow up.
Analytical and organizational skills.
Must be detail orientated.
Comfortable communicating to both internal and external audiences.
Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers premises.
Company Overview
About our Company Canon U.S.A. Inc. is a leading provider of consumer businesstobusiness and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $29.4 billion in global revenue its parent company Canon Inc. as of 2023 has ranked in the topfive overall in U.S. patents granted for 38 consecutive years. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon visit us at and connect with us on LinkedIn at
Where Talent Fosters Innovation.
Do you want your next professional experience to be filled with purpose and opportunity worldclass team members and impactful work Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic creativity and a cooperative spirit. We believe in integrity respect empowerment and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation.
Youll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards including competitive compensation and benefits.
Employee referral bonus
Employee discounts
Dress for Your Day attire program (casual is welcome based on your job function)
Volunteer opportunities to give back to our local community
Swag! A Canon welcome kit and official merch you cant get anywhere else
Based on weekly patent counts issued by United States Patent and Trademark Office.
All referenced product names and other marks are trademarks of their respective owners.
Canon U.S.A. Inc. offers a competitive compensation package including medical dental vision 401(k) Savings Plan discretionary profit sharing discretionary success sharing educational assistance recognition programs vacation and much more. A more comprehensive list of what we have to offer is available at
We comply with all applicable federal state and local laws regulations orders and mandates including those we may be required to follow as a federal government contractor/subcontractor.
You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire.
All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or protected veteran status.
If you are not reviewing this job posting on our Careers site we cannot guarantee the validity of this posting. For a list of our current postings please visit us at
#CUSA
Who We Are
Where Talent Fosters Innovation.
Do you want your next professional experience to be filled with purpose and opportunity worldclass team members and impactful work Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic creativity and a cooperative spirit. We believe in integrity respect empowerment and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation.
What We Offer
Youll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards including competitive compensation and benefits.
And Even More Perks!
Employee referral bonus
Employee discounts
Dress for Your Day attire program (casual is welcome based on your job function)
Volunteer opportunities to give back to our local community
Swag! A Canon welcome kit and official merch you cant get anywhere else
Based on weekly patent counts issued by United States Patent and Trademark Office.
All referenced product names and other marks are trademarks of their respective owners.
Canon U.S.A. Inc. offers a competitive compensation package including medical dental vision 401(k) Savings Plan discretionary profit sharing discretionary success sharing educational assistance recognition programs vacation and much more. A more comprehensive list of what we have to offer is available at
We comply with all applicable federal state and local laws regulations orders and mandates including those we may be required to follow as a federal government contractor/subcontractor.
You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire.
All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or protected veteran status.
If you are not reviewing this job posting on our Careers site we cannot guarantee the validity of this posting. For a list of our current postings please visit us at
#CUSA
Workstyle Description
Hybrid This position is full time and offers a hybrid work schedule requiring you to be in the office three days a week and an option to work from home the remainder of the week (unless a specific business need arises requiring in office attendance on other days). Note that work schedules and office reporting requirements may change from time to time based on business needs.
Posting Tags
#PM19 #LIJZ1 #LIONSITE
Required Experience:
IC
Employment Type
Full-Time
Department / Functional Area
Key Skills
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