Receptionist
Receptionist
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$ 23 - 23
1 Vacancy
Job Description
Receptionist
Job Description
Organizational Summary
Union Settlement is an East Harlem based nonprofit organization founded in 1895. For 128 years Union Settlement has provided critical and innovative programming to children youth families and older adults. As a pioneer of the settlement house movement Union Settlement continues to meet the needs of the everchanging East Harlem community through its core programs. Through these programs New Yorkers gain opportunities develop skills and become empowered to pursue and achieve their dreams.
Today Union Settlement provides services through 33 program sites in approximately 28 locations. Union Settlements current programmatic portfolio includes 8 core program areas: Early Childhood Education Youth Services (including after school programs) Family Services (including the Family Enrichment Center and the Family Childcare Network) the East Harlem Community Partnership Adult Education Mental Health Services Older Adult Centers and Economic Development. Union Settlement serves more than 10000 individuals and nearly 1000 businesses every year.
Strengthened by a dynamic diverse and collaborative workforce of more than 350 employees Union Settlement also serves as a connector convener and advocate for East Harlem and its partners. To learn more about Union Settlement visitwww.unionsettlement
Position: Receptionist
Department: Family Child Care Network
Reports to: Family Child Care Network Director
Hours: Parttime; 18 hours per week
Salary:$23.50 per hour
FLSA: NonExempt
Location: Onsite
Positions Reporting to this Role:None
PositionSummary:
The Receptionist is responsible for managing the front lobby area. As the first point of contact the receptionist must exhibit strong interpersonal written and verbal communication skills. Must have the ability to work in a fastpaced fun and energetic environment. This includes demonstrating exceptional organizational skills when performing typical clerical tasks such as answering phones scheduling meetings and receiving visitors and program participants for various departments.
Responsibilities:
- Greet and welcome guests program participants and vendors.
- Notify staff when visitors arrive and direct visitors to the appropriate departments or persons.
- Answer screen and forward incoming phone calls take messages as needed.
- Ensure the reception area is tidy and presentable with all necessary stationery and material (e.g. pens forms and brochures).
- Provide basic and accurate information inperson via phone and email for assigned programs.
- Receive sort and distribute daily mail and deliveries.
- Maintain office security by following safety procedures and managing and monitoring traffic in the lobby area.
- Order front office supplies and keep an inventory of stock.
- Update calendars and schedule events for various programs.
- Perform other clerical receptionist duties such as filing photocopying and faxing.
- Additional duties as assigned by the Director of the Family Childcare Network.
Qualifications:
- High school degree; additional certification in Microsoft Office a plus
- Proven work experience as a Receptionist Front Office Representative or similar role
- Handson experience with office equipment (e.g. fax machines and printers)
- Solid written and verbal communication skills
- Ability to be resourceful and proactive when issues arise
- Excellent organizational skills
- Multitasking and timemanagement skills with the ability to prioritize tasks
- Customer service attitude
- Ability to perform multiple tasks effectively in a fastpaced challenging and constantly changing environment
- A dedicated work ethic
- Ability to work independently
- Professional attitude and appearance a must
- A strong desire to help improve the lives of the residents in the East Harlem community.
- Bilingual (English/Spanish/French) preferred
CO RE CO MPETENC IE S
- Leading Others:Createsasenseofurgencythroughouttheorganizationontheimportanceofachievingoutcomes.Inspiresinfluencesandenablesteammemberstoreachtheirgoals
- Facilitating Change:Approaches challenges with creativity and flexibility. Demonstrates analytical thinking. Guides change to meet Union Settlements goals.
- Managing Performance:Evaluates and revises goals semiannually with the team. Provides consistent supervision anddocuments performance highlights and concerns
- Applying and Developing Expertise:Embraces and leads the team to achieve milestones.Seeksandsupportsprofessionaldevelopmentopportunitiesforteammembers.Managesfinancesandbudgets effectively
- Communicating and Collaborating:Listens well and actively engages with others with honesty and integrity and holdsteam accountable to the same standard
Union SettlementsDiversityEquity &InclusionCommitment
Union Settlement is an equal opportunity employer. They do not discriminate on the basis of race color religion marital status age national origin physical or mental disability gender sexual orientation gender identityorexpressionveteranstatusoranyotherstatusprotectedunderfederalstateorlocallaw.
Employment Type
Part-Time
