IT Director
IT Director
Posted on :
10-04-2025
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
10-04-2025
Job Description
Q Center is looking for an IT Director to join our team!
Job Summary
The Director of Information Technology (IT) is responsible for directing and managing the implementation support enhancement and utilization of data and telecommunication systems utilizing internal and vendor resources. This position will verify that resources are utilized to maximize profitability and client satisfaction. The Director of IT will direct the activities and monitor the performance of Information Technology; developing and implementing policies and procedures that support Q Centers goals and objectives.
This position is onsite with a schedule that may include evenings and weekends generally a 45 hour workweek.
Starting rate for this position is $90000/year.
Benefits
- Paid time off
- 401(K) with employer match
- Holiday Pay
- Medical Dental and Vision Insurance with Wellness Credits
- Employee Assistance Program
- Basic Life AD&D
- Disability Benefits
- Employee Meals
Education & Experience
- Bachelors degree in Computer Science MIS or a related technical field required; Masters degree preferred.
- Minimum of 12 years of progressive information technology management experience required.
- Understanding of hotel applications an asset.
- Strong knowledge of PCI and GDPR requirements and audits.
- Experience of network/systems security required.
- Technology integration experience required.
- Experience liaising with business leaders to conduct needs analysis.
- Experience with Microsoft technologies including Office Exchange SQL and IIS.
- Knowledge of storage area networks and advanced networking topology.
- Systems Architecture and records management experience is preferred.
- Data analysis and related technologies for financial modeling preferred.
Physical Requirements
- Flexible and long hours sometimes required.
- Medium work Exerting up to 50 pounds of force occasionally and/or 20 pounds of force frequently or constantly to lift carry push pull or otherwise move objects.
Fundamental Requirements
- Associate must at all times be attentive friendly helpful and courteous to all guests and fellow associates.
- Maintain a professional working relationship and promote open lines of communication with managers associates and other departments.
- Establish quantitative and qualitative metrics guidelines and standards by which the companys efficiency and effectiveness can be evaluated; identifies opportunities for improvement.
- Collaborate with executive leadership to develop and meet Q Centers goals while supplying expertise and guidance on operations projects and systems.
- Review analyze and evaluate business procedures.
- Identify recommend and implement new processes technologies and systems to improve and streamline organizational processes and use of resources and materials.
- Ensure that departmental decisions and project plans such as those for staffing development organization material efficiency hardware acquisitions and facilities are in line with Q Centers business plan and vision.
- Ensure work environments are adequate and safe.
- Establish and maintain relationships with third parties/vendors overseeing and managing all vendor contracts
- Keep abreast of market trends and competitor activities.
- Develop and maintain complete knowledge of and comply with all departmental policies/service procedures and Standard Operating Procedures.
- Interview candidates for open management department positions and follow standards for hiring approvals.
- Organize and oversee the work and schedules of departmental managers and/or supervisors.
- Conduct associate performance reviews in accordance with Q Center standards.
- Motivate coach and counsel all department management according to Q Center Policy.
- Establish and administer the departments budget.
- Plan direct control implement evaluate monitor and forecast budgets and cost of sales to achieve financial objectives.
- Communicate and explain new directives policies or procedures to managers; for major changes meets with entire staff to explain changes answer questions and maintain morale.
- Improve associate and guest and satisfaction through policy and procedural changes.
- Lead coordination and integration of efforts among departments to produce smoother workflow and more costeffective business processes.
- Projects a positive image of the organization to associates guests industry and community.
- Perform other related duties as assigned.
- Lead and manage the companys daytoday IT activity ensuring all standards are followed.
- Comply with the companys IT Security Policy as it pertains to hardware software and security/data safety.
- Ensure proper backup of all business related user relevant data.
- Prepare the annual IT budget and forecast for the company and administer that budget in a fiscally responsible manner.
- Work and consult with hardware and software vendors to setup and maintain all required equipment.
- Ensure that the usage and installation of software is in accordance with the software licensing laws.
- Ensure that all IT team members are properly trained in the use of all related devices and equipment.
- Ensure compliance with all applicable security standards and Q Center Policies and Procedures.
- Oversee strategy and management of all major service categories (Voice Network Server/Storage and End User).
- Develop and implement longterm strategic purchasing decisions for vendor support and PC hardware.
- Set strategy for and oversee companys security and Disaster Recovery.
- Develop and oversee of IT strategy to support Q Centers business strategy and growth goals.
- Oversee development and approve IT policies (including security and antivirus programs) standards and best practices.
- Develop budgets associated with the information technology and communications systems and work with the Director of Operations to ensure appropriate and rapid approval.
- Research and maintain relationships with vendors for all technology communications and information systems service and equipment purchases/leases.
- Be involved in and/or conduct departmental training; developing employee morale and skills.
- Organize and conduct department meetings on a monthly basis.
- Conduct employee performance reviews in accordance with Q Center standards.
- Ensure compliance with GDPR and PCI requirements including coordination with the Audit and Legal teams.
- Lead a multifaceted IT department and infrastructure base.
- Develop and oversee of longterm strategic recommendations for company.
- Oversee development of sophisticated processes and tools to manage reliable provision of services to users.
- Set the direction and oversee development of training and other enduser support for company employees.
- Ensure overall guest satisfaction and safety is achieved.
The Q Center:
Q Center is more than a conference center its an experience! With 40 years of experience in meeting planning and special event production Q Center has become an industry leader with boundless versatility and exceptional levels of service. As the largest fullservice conference facilities in the Midwest our vast 150000 squarefeet of IACCcertified meeting and event spaces regularly host a variety of occasions from largescale Fortune 500 company meetings to small business training and special events like fundraisers and galas. One thing is for sure food and fun are abundant at Q Center for all to enjoy. From our 95 acres of recreational fun to exploring local sites and indulging in gourmet cuisine we aim to make every guest experience beyond expectations. Q Center isnt just for business meetings and conferences our multitalented team and event space makes us one of the Midwests premier special event venues!
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability status protected veteran status or any other characteristic protected by law.
If you require a reasonable accommodation to complete an application please email your request toand provide the job title to which you are applying.
Required Experience:
Director
Employment Type
Full-Time
Key Skills
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