Customer SupportRelations Manager - ERP - Shri Educare Limited
Customer SupportRelations Manager - ERP - Shri Educare Limited
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Job Description
Shri Educare Limited invites smart energetic and creativeprofessionals from the technical field to be a part of the family. We are looking for team members who can initiate develop and be a part of our quest for excellence in sphere of education.
The role primarily focuses on:
- Excellent interpersonal and communication skills.
- Must know his/her target market well and have the ability to create campaigns that grab the attention of customers and solves their problems.
- Must have knowledge & experience with gathering and analyzing data to help understand customer base and come up with suggestions for improving the existing strategy.
- Ensure regular contact with existing clients to maintain our companys presence.
- Propose and deliberate potential solutions for implementation in consultation with clients.
- Provide periodic training to existing schools and new school deployment.
- Maintain a positive attitude focused on customer satisfaction.
- Prepare and execute customer training.
- Ensure very good client experience for existing customers.
- Lead and coordinate for customer onboarding process.
- Work very closely with the development team at Chennai.
Age: 25 30 Years
Experience: 1 to 3 years in the relevant field. Itll be an added advantage if the person has connects at Schools / preschools.
Qualification: MCA/B.Tech.
Location: Unitech Business Zone Tower C 1st Floor Nirvana Country South City II Sector 50 Gurugram.
Key Skills:
- Good Communication and Inter personal Skills. Proactive and self driven.
- Strong Analytical skills.
- Exceptional skills in coordinating tasks and activities at various levels in the organization.
- Good documentation and writing skills.
- Should be able to talk in data terms and statements and inferences are backed by quantifiable data.
- Timely planning and of duties.
- Coordination and management skills.
- Resourceful and good in networking.
Required Experience:
Manager
Employment Type
Full-Time
