Strategic Support Manager
Strategic Support Manager
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Overview
Voted one of INC.s Fastest Growing Companies and a Best Place to Work for the past three years IndeVets is a company devoted to making the lives of veterinarians better. Believe it or not many many vets are overworked burned out and struggle to balance the extreme demands of their work with family and their personal lives. Our vets are supported by highly competent and nice people in our headquarters striving every day to bring back the balance fulfillment and joy to veterinary medicine.
Our team is growing faster than a Great Dane and we are looking for more amazing people to join our mission.
Responsibilities
As an Account Manager you will play a crucial role in driving business growth and fostering strong relationships with our Partner Hospitals. You will be responsible for maximizing current partnerships identifying new opportunities for expansion and ensuring the overall success of our Associate IndeVet program. In addition to your focus on client relationships you will also oversee the nonclinical aspects of Associate IndeVets ensuring that they meet the highest standards of professionalism and quality.
Essential Duties:
Maximize existing relationships with Partner Hospitals and engage as their primary touchpoint to increase revenue.
Act as a liaison between Partner Hospitals and IndeVets.
Build and maintain a strong partnership with all Partner Hospitals to ensure client satisfaction having detailed knowledge of services offered and consistency of delivery.
Understand the Partner Hospitals business processes policies and strategic direction.
Work with Recruiting and Clinical teams to maintain a pipeline of qualified talent that aligns with the clients needs.
Support a team of veterinarians and techs in the daytoday nonclinical performance of their jobs and personnel actions leading by example and providing handson coaching.
Develop and oversee a comprehensive employee engagement program tailored for the territory ensuring consistent implementation monitoring and continuous improvement to foster a positive and productive work environment.
Escalate and corroborate Clinical performance issues with the Clinical Leadership team.
Establish and execute a business development plan for your personal production and your team.
Execute the activities that will gain results through client connections and meetings.
Comply with all operational standards and employment laws and regulations.
Offer innovative creative and effective employment solutions.
As necessary visit clients attend tradeshows and/or other industry events to capitalize on networking and relationship building opportunities.
Competencies:
Customer Service Oriented Loves to build rapport/relationships with key stakeholders and teammates
High Initiative and GoalOriented Selfmotivated by targets and interested in opportunities with a growing company; forward thinking selfstarter
Autonomous and SelfGoverning Able to work independently with minimal direction
Strong multitasker; able to juggle multiple projects in parallel
Team Player Cooperates well with other and contributes to the overall outcomes of the Company
Physical Demands & Work Environment:
Prolonged periods of sitting at a desk and working on a computer
Must be able to lift up to 15 pounds at times
HQ office space or home office space
Travel to HQ office space at minimum quarterly for departmental meetings
Long periods of time spent in front of a computer screen
Frequent typing and talking over the phone or Teams
Qualifications
Required Education/Experience:
4 years of Veterinary business sales and/or sales in a Vet clinic environment (Required)
Bachelors degree in business Marketing or related field or equivalent business experience
Proven track record of B2B selling and growing accounts.
Ability to develop strong working relationships.
Experience multitasking and effectively prioritizing workload.
Professionalism and ability to communicate at all levels of the client organization.
Success using both analytics and relationships to drive results.
Proven ability to juggle multiple account management projects at a time while maintaining strong attention to detail.
Possess a relentless determination to make things happen.
Ability to navigate through a large complex organization.
Proven ability to forecast customer needs and upcoming opportunities.
Proven track record of delivering results in a metricsdriven environment.
Proficiency using Outlook suite of services Salesforce and shared drives.
Benefits
Did we mention we have competitive pay and great benefits Specifically:
Medical Insurance with a monthly Company contribution
LowCost Dental and Vision Insurance
CompanyPaid ShortTerm Disability Insurance
LowCost LongTerm Disability Insurance
CompanyPaid Life and Accidental Death & Dismemberment (AD&D) Insurance
Voluntary Employee Spouse and Dependent Life Insurance
CompanyPaid Employee Assistance Program (EAP)
Paid Parental Leave
Generous PaidTime Off
401(k) and Roth 401(k) contribution with 100 employer match up to the first 4 with no vesting period
About Us
IndeVets was founded in 2017 to bring balance fulfillment and joy to veterinary medicine. In an industry burdened by extreme burnout weve created new ways to work so veterinarians can achieve professional success without personal compromise. Weve done this by empowering vets with deep seated support and choices that allow them to vet the way they want. Our vets choose roles that are tailored to meet their needs and evolve as those needs change. All this plus partnerships with thousands of clinics across the country who share our high clinical standards. We are redefining the industry by growing the business of our partner hospitals with the best vets who are once again fueled by passion for vet med. Officially certified as a Great Place to Work.
IndeVets is an Equal Employment Opportunity Employer. Applicants are considered for positions without discrimination on the basis of race religion sex national origin citizenship age disability or any other consideration made unlawful by application federal state or local laws.
Please be aware that the only legitimate form of email correspondence and recruiting comes from an @indevets email address or from an IndeVets ICIMS account.If you suspect you have received fraudulent communication from someone impersonating an IndeVets employee please contactimmediately.
Required Experience:
Manager
Employment Type
Full-Time
