Assistant Service Manager
Assistant Service Manager
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Fields Chrysler Jeep Dodge Ram Asheville is seeking a positive team member to join our dynamic dealership to provide a luxury experience to both our internal and external customers! Our goal is to provide the best customer experience and create lifelong relationships. Wehave a common purpose to ensure transparency and a collaborative environment where team members are encouraged to express their ideas with a strong belief in promoting from within the organization.
What We Offer Benefits
Medical Dental Vision Short and LongTerm Disability Paid Basic Life Insurance 401(k) Plan Personal Time Off Paid Training Employee vehicle purchase plans Health and wellness Saturday Lunches Discounts on products and services
RESPONSIBILITIES
- Ensure customers receive prompt courteous and effective service
- Serve as a liaison between technicians and customers
- Take ownership of customers experience by carrying out additional assignments enabling the dealership to leave an positive impression with the customer
- Manage and hire technicians and service advisors
- Interview and make new hires
- Distribute work between technicians
- Prioritize required services
- Ensure customers have a positive dealership experience
- Provide concierge support for all owner inquiries whether via phone or in person to ensure the customer does not get mishandled
- Spend quality time building relationships with the customers
REQUIREMENTS
- Technical automotive knowledge
- No less than 2 year of Service Management Experience is required
- Demonstrated ability to manage others
- Organized and friendly personality
- CDK experience a must!!
- Dealership experience preferred
Required Experience:
Manager
Employment Type
Full-Time
