Clerical Assistant III

Union: NonUnion 1 Position)
Site: Toronto General Hospital
Department: Materials Management
Reports to: Manager
Work Model: OnSite
Hours: 37.5 hours per week
Wage range: $22.46 $28.08 per hour.
Status: Permanent FullTime
Shifts: Days 08:00 to 16:00 
Closing Date: April 15 2025


Position Summary:

The Clerical Assistant III plays a key role in supporting the daily operations of the Receiving department across UHN sites. This position is responsible for the accurate processing of incoming goods resolving discrepancies coordinating returns and maintaining clear communication with internal and external stakeholders. The role upholds UHNs standards for service excellence and ensures activities align with hospital policies and procedures.

Duties

Key Responsibilities:

• Process packing slips for incoming shipments and accurately enter the information into the SAP system ensuring timely and organized recordkeeping for audit and tracking purposes.
• Investigate and resolve receiving issues across UHN sites including missing or incorrect packing Slips PO discrepancies incorrect or misdirected shipments and assist in tracking lost packages.
• Process hospital returns repair shipments and vendor returns using local and international couriers (e.g. Atripco Purolator FedEx).
• Process receipts for servicerelated purchase orders (Service POs) and coordinate with endusers to confirm that services were completed as expected.
• Resolve match audit discrepancies by working closely with Purchasing Accounts Payable and enduser or clinical departments to ensure accurate and timely reconciliation.
• Prepare and submit KPI reports for the Receiving department as needed to support performance tracking and operational efficiency.
• Manage office supply orders through vendors such as Grand & Toy and Uline.
• Provide general support to the Receiving team by resolving inquiries related to incoming shipments with incomplete or incorrect delivery addresses on waybills and by tracking shipments online. Assist with other duties as assigned

Qualifications :

• Completion of Grade 12 or recognized equivalent.
• Minimum of six 6 months of recent related clerical or administrative experience.
• Proficiency with computers including experience using word processing databases and Microsoft Office applications (e.g. Word Excel Outlook); prior experience in a healthcare setting is an asset.
• Strong organizational and time management skills with the ability to prioritize tasks and meet deadlines.
• Effective verbal and written communication skills.
• Excellent interpersonal telephone and customer service skills with a professional and courteous approach.
• Ability to work independently with minimal supervision as well as collaboratively within a team.
• Demonstrated ability to use sound judgment and problemsolving skills in handling routine and nonroutine tasks.
• Consistent attention to detail and accuracy producing work that aligns with hospital standards.
• Experience working in a healthcare or hospital environment is considered an asset.

Additional Information :

Why join UHN

In addition to working alongside some of the most talented and inspiring healthcare professionals in the world UHN offers a wide range of benefits programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor allowing you to find value where it matters most to you now and throughout your career at UHN.

• Competitive offer packages
• Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP https://hoopp/
• Close access to Transit and UHN shuttle service
• A flexible work environment
• Opportunities for development and promotions within a large organization
• Additional perks (multiple corporate discounts including: travel restaurants parking phone plans auto insurance discounts onsite gyms etc.

Current UHN employees must have successfully completed their probationary period have a good employee record along with satisfactory attendance in accordance with UHNs attendance management program to be eligible for consideration.

All applications must be submitted before the posting close date.

UHN uses email to communicate with selected candidates.  Please ensure you check your email regularly.

Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading inaccurate or incorrect UHN reserves the right to discontinue with the consideration of their application.

UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.

We thank all applicants for their interest however only those selected for further consideration will be contacted.

Remote Work :

No

Employment Type :

Fulltime