Talent Service Coordinator - On-Call
Talent Service Coordinator - On-Call
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
QVC Group brings innovative products compelling content and unforgettable moments to millions of shoppers worldwide via social platforms streaming apps ecommerce sites and TV channels making every screena doorway to discovery delight and community.
The Opportunity
QVC is currently seeking an OnCall (parttime) Talent Service Coordinator to work at our 24/7 customer service desk. Reporting to our Talent Operations Supervisor our coordinators are responsible for providing top notch customer service to QVC internal & external partners getting the talent ready to go onair handling issues working daily with our backstage teams to communicate changes and other responsibilities as assigned.
We are looking for candidates that are open to working any shifts/days.
Who We Are
QVC empowers shoppers with knowledge and shares insights in a lively and engaging way.We offer an everchanging collection of familiar brands and fresh new products from home and fashion to beauty electronics and jewelry and we connect shoppers to interesting personalities engaging stories and awardwinning customer service. QVC reachesmore than200million homes worldwide via its 12 broadcast networks and reaches millions more viamultiple streaming services websites mobile apps and social pages.
Your Impact
- Guide the instudio experience of the hosts guest teams and models.
- Support all backstage teams by processing and communicating informational changes promptly.
- Resolve challenging situations that arise such as scheduling conflicts guest issues late arrivals or callouts of Talent team members addressing breaches of policy and making operational decisions that directly affect the live show.
- You will get the guests and hosts ready before going on air.
- Work audio and engineering to report and trouble mic issues.
What You Bring
- Bachelors degree in communication Business Television Broadcasting or a related field or an equivalent combination of training skills and experience.
- RECENT and DEMONSTRATED 1 years experience in a highpressure fastpaced Customer Service required Studio Environment experience preferred.
Remote work is not permitted in NYC at this time.
If you enjoy being a part of a team creating experiences and delighting customers youll love it here. If youre excited about retail media social live streaming technology customer service design and more youll find amazing projects to work on.If you want to grow professionally and learn every day youll thrive with us. If you appreciate a company committed to inclusion and belonging for all youll be amazed at whats available for our team members. We offer a comprehensive Total Rewards package including competitive compensation health care benefits starting on day 1 401(k) paid time off tuition reimbursement employee assistance program parental leave paid volunteer hours company discounts and much more. Best of all working with QVC Group means friendly teams ambitious projects and fastmoving careers!
For QVC Group our commitment to inclusion and belonging for all is deeply rooted in Our Principles. They call on us to Drive Progress Act With Empathy Be Brave Embrace the Future and Do Whats Right so that everyone can thrive. We are committed to ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal state and local laws and regulations. As an equal opportunity employer QVC Group is committed to a barrierfree employment process. If you need reasonable accommodations/support throughout please contact us at for assistance.
Click Apply and log in with your existing account or create an account. This will allow you to check the status of your application at any time and receive the most up to date communications from our Talent Acquisition team.
Required Experience:
IC
Employment Type
Part-Time
