Multilingual Customer Service Reps On-site/Remote
Multilingual Customer Service Reps On-site/Remote
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Job Description
Now Hiring: French Italian & Spanish-Speaking Customer Service Representatives Remote in Greece
Work Location: Remote (based in Greece)
Languages Required: French (C1) Italian (C1) or Spanish (C1) English (B2)
Start Date: ASAP
Are you passionate about creating a safer and more inclusive online space Do you have a natural talent for communication and problem-solving If so we invite you to join a dynamic international team as a Customer Service Representative!
Your Responsibilities
As part of our Trust & Safety support team you will:
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Assist users with empathy and professionalism ensuring high-quality support.
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Gain deep knowledge of platform guidelines community standards and internal policies.
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Make thoughtful and fair decisions to support a positive user experience.
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Maintain a warm and respectful tone in all written and verbal communication.
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Investigate account issues review user reports and moderate sensitive content.
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Share ideas to improve processes and enhance the customer experience.
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Identify behavioral trends and help refine internal procedures.
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Review flagged content with care accuracy and discretion.
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Contribute to ongoing improvements in operational efficiency and quality.
What Were Looking For
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Language Proficiency: Fluency in French Italian or Spanish (C1) and strong English (B2).
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Analytical Thinking: Ability to assess complex situations and apply policy appropriately.
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Education: High school diploma required; higher education or military experience is a plus.
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Experience: Previous customer service moderation or BPO experience is an advantage.
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Cultural Awareness: Sensitivity to social norms and digital behavior across different regions.
EU citizenship or valid Greek residency
Why Join Us
At the core of our work is a deep commitment to community and digital well-being. As part of our team youll help create positive respectful and safe experiences for users around the world.
If you are empathetic detail-oriented and ready to make a difference in the online space we want to hear from you!
Apply today and be part of a mission to shape a better digital world.
Employment Type
Full Time
