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Job Summary:
We are seeking a Patient Care Coordinator to join our healthcare team. The Patient Care Coordinator will be responsible for providing exceptional customer service to patients managing patient appointments and ensuring smooth operations within the healthcare facility.
Qualifications:
High school diploma or equivalent required; associates or bachelors degree preferred
Proven experience in a customer service role preferably in a healthcare setting
Excellent communication and interpersonal skills
Strong organizational abilities and attention to detail
Ability to multitask and work in a fastpaced environment
Knowledge of medical terminology and office procedures is a plus
Responsibilities:
Greet and assist patients in a friendly and professional manner
Schedule patient appointments and followup visits
Answer phone calls and respond to patient inquiries
Update and maintain patient records in the electronic health record system
Coordinate with healthcare providers to ensure seamless patient care
Verify insurance information and obtain preauthorizations when necessary
Assist with billing and coding tasks as needed
Maintain cleanliness and organization in the reception and waiting areas
If you are a customer serviceoriented individual with a passion for healthcare we encourage you to apply for the Patient Care Coordinator position. Join our team and help us deliver highquality care to our patients.
Required Experience:
IC
Full Time