Operations Manager
Operations Manager
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Working with us provides great benefits including:
- Access your pay as you earn it through our financial wellbeing platform Wagestream a tool that lets you track your earnings in realtime access a percentage of your pay as you earn it learn easy tips for managing your money and save straight from your pay into pots for the future.
- Discounted Hotel Stays across our UK sites and if you work for a branded venue around the World!
- 50 off Food & Beverage at all our Hotels & F&B Venues
- Spa Discounts at our venues with a Spa
- Retail Cinema & Leisure Discounts
- Development Opportunities via our Grow with us initiative including Apprenticeship opportunities our Development Programmes and more!
- Monthly Star of the Month Awards
- Longservice Awards that start after 1 year of service
- Recommend a Friend Incentive Be rewarded for referring someone you know!
- Access to a confidential Employee Assistance Programme (EAP) available 24/7 365 days per year.
- Pension Scheme
- Other incentive programmes that run throughout the year
About the role
Youll provide daytoday leadership and direction to maximize financial returns through revenue generation and productivity to ensure increased levels of customer satisfaction in the hotel. Youll drive the development of people create and maintain a memorable guest experience execute on company standards and build awareness of the hotel and brand in the local community. Youll keep our hotel running smoothly make sure everything is working well and all our guests are safe and comfortable.
Whilst hands on when the demand requires you will also have a commercial focus and know all parts of your business driving and monitoring guest experience and commercial success.
About you
- Excellent leadership skills with experience of developing and leading a team
- Ability to create a collaborative positive and motivated workforce driven to achieve company goals
- Excellent interpersonal and customer relation skills to ensure a seamless and memorable experience
- Strong communication skills through a variety of means
- Flexible and adaptable with the ability to stay calm under pressure adapting your approach to complete routine and nonroutine tasks
- High attention to detail and accuracy great at managing ones own time and the time of the team
- Financial and commercial awareness
About us
At Cairn Group were ambitious. With a varied and extensive UK portfolio of hotels bars and restaurants in our portfolio were focused on continual growth and are in it for the long haul. We are a family owned business with family values at our core with a growing team and sites UK wide.
#INDLP
Required Experience:
Manager
Employment Type
Full-Time
