Sr Manager UX Research Enterprise Tools
Sr Manager UX Research Enterprise Tools
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Job Description
About us:
Working at Target means helping all families discover the joy of everyday life. We bring that vision tolife through our values and culture.Learn more about Target here.
As a Senior Manager on our product research team youll bring that purpose to life across Target Target apps internal tools and more through the design of new retail experiences and the evolution of existing ones.
As a Senior Manager of Product Research youll lead a team of product researchers who are responsible for designing worldclass experiences for Target Guests and Target Team Members. Youll be wellpositioned to make an impact as a member of a friendly and highperforming
team operating at the heart of Targets growing digital business.
In this role you will lead the team responsible for user research across our guests team members and vendors. Youll think holistically about the methods and tools we utilize to answer research questions across the organization. You will leverage your influence and expertise to increase the impact of research insights and research strategy.
You will manage the performance and development of the team providing meaningful feedback and career conversations. Youll use your expertise to provide work direction and guidance ensuring that researchers and their skills are continually improving. Coaching team members on
tactical research skills softs skills and growth within their careers.
Youll bring empathy and guest insights to every business problem. Youll participate in guest research and leverage data to inform design decisions. Youll help to define research priorities objectives and results with product engineering and business partners. Youll push work
forward with high standards and an approach that follows the voice of the guest. Youll collaborate with a multidisciplinary team of UX leaders product designers UX writers engineers product managers accessibility consultants and data analysts.
Youll recruit hire and mentor worldclass product research talent that exceed expectations of product and business partners and leadership. Youll prioritize research resources and the work theyre involved in placing team members on high priority initiatives that complement their
skills career ambitions and growth opportunities.
You thrive at the intersection of research design and strategy. Youre a curious person who falls in love with problems and enjoys discovering the root of the problem. You are passionate about research design and methodology connecting the dots and the value that it unlocks for
UX engineering product and the guest. You have a strong knowledge of the product design process and how data and user insights can inform solutions. You present work clearly and effectively to educate others and gain support. You value design that is accessible welcoming inspiring and simple.
Well support you on your journey with robust onboarding as well as personal and career development to help you grow as a strong Senior Manager. The exciting part of retail Its always changing!
Core responsibilities of this job are described within this job description. Job duties may change at any time due to business needs.
About you:
7 years experience in digital software product work with user experience emphases in research
Demonstrated experience in research design and methodology
Must provide examples of successful UX team leadership and mentoring
Expert skills in both inperson and remote UX research methodologies and synthesis
Demonstrated knowledge in digital accessibility best practices and standards
Proven ability to successfully lead largescale projects and initiatives involving multiple crossfunctional teams
Demonstrated strategic problemsolving and collaboration skills
Experience using data to answer product questions and ability to partner with data analytics
Ability to work well in a large organization with many partners and lead through ambiguity
Demonstrated experience communicating research recommendations that integrates data insights with user insights
Must work well independently and understand modern design and prototyping tools (such as Figma Sketch and InVision)
A portfolio featuring research projects and strategic thinking
Required Experience:
Manager
Employment Type
Full-Time
