Contherm Service Product Manager
Contherm Service Product Manager
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Job Description
Contherm Service Product Manager
Every day we get opportunities to make a positive impact on our colleagues partners customers and society. Together were pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative we challenge conventional thinking to develop worldleading technologies that inspire progress in vital areas including energy food water and shipping.
As we push forward the innovative open spirit that fuels our 140yearold startup culture and rapid growth also drives our personal growth. So as we shape a more resourceful less wasteful world we build our careers too.
About the role
At Food Heat Transfer we are committed to continued growth in services and proactive expansion through our partners. Our products and services are crafted to help us and our customers meet sustainability targets while maintaining profitability.
Our Sed surface heat exchangers Contherm holds a strong position in the North American market and has lately reinforced their presence overseas boasting remarkable success through an effective Service Network developed especially in the European market. We are recruiting for a Contherm Service Product Manager to continue to develop the After Sales business and drive further growth.
In this role you will drive the sale of Contherm spare parts and Services predominantly in the European market. To succeed you will work with our Sales Companies and Channel network in the targeted countries. The job will encompass a wide variety of handson related tasks Service sales support and training while also focusing on strategy development and planning.
We believe the key to accelerating business growth lies in leveraging the Food and Water Division Channel network. Working with contractors and distributors comes with its own unique dynamics and our success extends beyond simply providing hardware. Your role will be instrumental in delivering added value throughout the entire customer journey making it seamless and compelling to choose Contherm heat exchangers at every stage of the value chain.
This position is based in Lund Sweden preferably with management and team reporting relationships both locally and globally. Extensive travelling in Europe is required as well as overseas occasionally.
Key responsibilities
- Drive the sales growth for Contherm Service in Europe by promoting installed base presence mainly through contractors and distributors.
- Together with Sales Companies identify what Channel partners to focus on in order to achieve growth targets.
- With the purpose of training others implement Field Service and equipment audits that identify customer risk points and propose a variety of services within the Contherm portfolio to maximize the Service potential.
- Support coach and follow up Service sales activities and growth with agreed Channels.
- Coordinate and hold regular Webinars and inperson technical trainings.
- Secure commitment from internal and external stake holders to help executing the plans.
Who are you
You want to make an impact. You have a strong mechanical background a love for problem solving and adding value to your customers. You enjoy working with others to achieve agreed and ambitious targets in a cross cultural and cross functional environment. Just like your drive and sense for achieving a great customer experience your communication skills are very strong in English and perhaps in other languages too. You enjoy networking and you naturally form long lasting business relations. Your previous experience has given you a good understanding of business drivers for Service growth and supporting customers and sales channels preferably in the Food industry.
What you know
- Bachelors Engineering Degree desired other degrees or equivalent certificates will also be considered based on applicable experience
- Minimum 3 years of documented success in Field Service and Customer Service
- Experience from an international business environment preferred
- Experience in selling equipment Services and Service agreements is a clear advantage.
For more information please contact
Divya Sharma Talent Acquisition Partner
Giovanni Treglia Contherm Sales Manager
For union information please contact
We care about diversity inclusion and equity in our recruitment processes. We also believe behavioral traits can provide important insights into a candidates fit to a role. To help us achieve this we apply Pymetrics assessments and upon application you will be invited to play the assessment games.
As part of our commitment to maintaining a safe and secure workplace we conduct background checks on final candidates for this role.
We review applications on a rolling basis so please submit yours as soon as possible. Applications sent directly via email will be disregarded without notice due to.
*L1DS1
Required Experience:
IC
Employment Type
Full-Time
