Director ServiceNow Solution Architecture Scotiabank 219097
Director ServiceNow Solution Architecture Scotiabank 219097
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Job Description
Requisition ID: 219097
Join a purpose driven winning team committed to results in an inclusive and highperforming culture.
The Principal ServiceNow Architect is a key member of the Service Management team and is responsible for the holistic design direction and strategy of the enterprise ServiceNow platform. The Principal Architect works with the Solution Architects as well as the Platform Delivery leadership teams Technical Architects and Enterprise Architects to provide a technology direction thought leadership and technical vision for the platform.
Is this role right for you
- Create maintain and communicate the Enterprise ServiceNow architecture and best practices
- A thought leader and trusted advisor on the ServiceNow architecture and technical roadmap; maintain strong relationships with technology leadership 3rd party vendors enterprise and business architects to develop and maintain the ServiceNow technical roadmap
- Connect stakeholders 3rd party vendors and technology partners towards achieving business outcomes and objectives by identifying bestinclass ServiceNow capabilities that achieve business strategy; identify and communicate resulting future needs and opportunities
- Envision and enable a mid and longterm ServiceNow capabilities strategy outside of ITSM/ITOM (e.g. Facilities HR CSM Cloud Management etc.
Do you have the skills that will enable you to succeed in this role
- Excellent knowledge of ServiceNow best practices and ongoing knowledge of ServiceNow roadmap and latest feature/functionality
- Full understanding of the Agile approach
- Deep industry and best practice knowledge (ITIL) and proven expertise in ITSM implementation and improvement
- Excellent interpersonal skills including the ability to relate and communicate and present effectively with stakeholders at all organizational levels
- 7 years of experience of enterprise IT implementations
- 5 years of experience with IT architecture Design principles database architecture and relational databases
- 7 years of experience in implementing ServiceNow or SaaS platforms (specifically ITSM ITOM ITBM as well as expertise in integrations and CSDM Discovery Service Mapping)
- 7 years creating and implementing strategic plans and roadmaps for enterprisewide business initiatives
- 5 years of experience in a Solution or Enterprise Architecture leadership role
- ServiceNow Certified Master Architect preferred; ITIL Foundations
Whats in it for you
- Diversity Equity Inclusion & Allyship We strive to create an inclusive culture where every employee is empowered to reach their fullest potential respected for who they are and are embraced through biasfree practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities ethnicity race age ability & veterans.
- Accessibility and Workplace Accommodations We value the unique skills and experiences each individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.
- Upskilling through online courses crossfunctional development opportunities and tuition assistance.
- Competitive Rewards program including bonus flexible vacation personal sick days and benefits will start on day one.
- Community Engagement no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons contests cooking with friends Humans of Digital and much more!
Working location condition: Hybrid
#LIHybrid
Location(s): Canada : Ontario : Toronto
Scotiabank is a leading bank in the Americas. Guided by our purpose: for every future we help our customers their families and their communities achieve success through a broad range of advice products and services including personal and commercial banking wealth management and private banking corporate and investment banking and capital markets.
At Scotiabank we value the unique skills and experiences each individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including but not limited to an accessible interview site alternate format documents ASL Interpreter or Assistive Technology) during the recruitment and selection process please let our Recruitment team know. If you require technical assistance please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however only those candidates who are selected for an interview will be contacted.
Required Experience:
Director
Employment Type
Full Time
