Relationship Officer-Bancassurance
Relationship Officer-Bancassurance
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Job Description
Job description
Job Title: Relationship Officer (Bancassurance)
Locations :Ernakulam Thrissur Palakkad Kottayam Trivandrum
Key Responsibilities:
Relationship Management:
Build and maintain relationshipswith bank branch staff branch managers and other key stakeholders to enhance the insurance sales process.
Ensure that the banking partners staff are wellinformed about the life insurance products and services offered fostering a strong cooperative relationship.
Provide regular support product training and guidance to bank employees on insurance offerings.
Sales Support:
Supportsales targetsby driving the promotion of life insurance products through the banks customer base.
Ensure effectivecrosssellingof life insurance products including term life endowment policies ULIPs (UnitLinked Insurance Plans) etc. through various bancassurance channels.
Identify opportunities to increase insurance penetration by conducting regular visits to bank branches ensuring that sales goals are met.
Training and Development:
Conducttraining sessionsfor bank staff to ensure they are equipped to recommend and sell life insurance products.
Keep the staff updated on new products changes in policies and market trends.
Customer Acquisition and Retention:
Target new customersby coordinating with the banks relationship managers and sales teams.
Assist incustomer retentionby ensuring excellent postsales service addressing queries and resolving complaints effectively.
Track and manage customer leads through CRM tools to ensure timely followups.
Product Knowledge and Strategy:
Have an indepth understanding of the companyslife insurance productsto help address customer queries and recommend appropriate solutions.
Work closely with the bank to execute promotional campaigns meetings and events to drive product visibility.
Compliance and Reporting:
Ensure adherence to allregulatory requirementsand company policies during all stages of the sales process.
Maintain detailed records of client interactions sales activities and lead management.
Provide regular reports on performance customer feedback and market conditions to the senior management.
Customer Relationship Management:
Maintain a high standard ofcustomer service ensuring timely followups and resolution of issues.
Build a rapport with existing clients to encourage repeat business and referrals.
Collaboration with Internal Teams:
Work closely with theunderwriting claims and operations teamsto ensure smooth service delivery for bancassurance clients.
Collaborate with the banks managers and sales teams to understand customer needs and propose suitable solutions.
Skills and Qualifications:
Educational Qualification:
ABachelors degreein business finance marketing or related fields is usually required. A Masters degree in business (MBA) or related fields is often preferred.
Experience:
12 years of experiencein sales relationship management or bancassurance roles preferably in the life insurance or banking sectors.
Experience infinancial servicesorinsurance productswould be an advantage.
Key Skills:
Strongcommunicationandinterpersonal skillsto build relationships with banking staff and customers.
Deepknowledge of life insurance productsand industry trends.
Excellentsalesmanshipand the ability to meet sales targets.
Problemsolving skillsto address client concerns and issues.
Interested candidates send your resume to;
Thanks & Regards
Jisha Jerin
Factor Human Resources
Cochin
Required Experience:
Manager
Employment Type
Full-Time
