FLEX Senior Manager Onsite Digital Data Management
FLEX Senior Manager Onsite Digital Data Management
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Job Description
We are looking for a Sr Manager Owned Channels Digital Data (FLEX) to join the Global Intelligence Products (GIP) organization and manage data related to data management across onsite digital channels. This role centers on implementing data strategies to enable digital data at our properties such as guest room entertainment wifi portals kiosks etc. and foster personalized experiences. The Sr Manager will drive data & tracking requirements for the media and advertisements across these channels focusing on effective customer data collection curation and activation to enable prioritized use cases for revenue growth.
In this position you will design data pipelines for efficient targeting for onsite digital and collect engagement data back to support marketing measurement. Collaborating closely with crossfunctional teams in marketing digital and technology you will be responsible for evolving customer data leveraging advanced technologies such as cloud data warehouses (Snowflake) and ad technologies and deliver impactful results.
CANDIDATE PROFILE
Education and Experience Required
- 4year degree from an accredited university in Data Analytics Computer Science Engineering Information Systems or a similar quantitative discipline with 4 years of experience demonstrating progressive career growth and a history of exceptional performance in data management analytics and marketing technology OR 2 years of experience in data management analytics and marketing technology with a Masters degree
- Proven expertise in designing and engineering complex data flows for customer data & audience development with proficiency in SQL.
- Indepth knowledge and handson experience with full funnel tag management and digital analytics platforms (e.g. Adobe Analytics Google Analytics etc.
- Strong understanding of marketing and ad technologies customer data platforms (CDP) and cloud data warehouses (e.g. Snowflake AWS).
- Proven ability to deliver impactful results while managing complex highstakes initiatives with ambiguity and crossfunctional collaboration.
- Strong leadership skills with a track record of working closely with marketing digital and technology teams to drive data strategy and innovation.
CORE WORK ACTIVITIES
Primary Leadership Activities
- Provide leadership consulting and information expertise to achieve the goals for marketing & media:
- Data Infrastructure: Work with MarTech and IT teams to develop and deploy an effective digital & customer data infrastructure.
- Contribute to data strategy data management and enhanced data products for use by the Marketing discipline.
- Contribute to the broader data strategy and effectively prioritize implementation tactics for onsite data to ensure they are in line with overall organizational goals and longterm business strategies.
- Work closely with the marketing and analytics teams to identify key performance indicators (KPIs) and data requirements necessary for optimizing segmentation strategies and enhancing ROI.
- Manage vendors/technical staff to build the infrastructure to support data & reporting solutions in AWS Snowflake Adobe etc.
- Oversee development of systems and technologies that reduce manual processes and data quality issues relating to data capture.
- Partner with Analytics and IT to build Data Management Analytics and Reporting roadmaps for future years.
- Partner with business leadership to secure funding for critical Data Management & IT programs.
Managing Responsibilities with Stakeholders
- Develop and maintain effective relationships with both internal and external stakeholders across the a positive climate to build effective teams that are committed to organizational goals and initiatives.
- Update stakeholders on key initiative wins and opportunities responds to concerns and solicits feedback. Engage leadership to develop and execute action plans to address gaps.
- Assist direct reports with building and maintaining stakeholder relationships as business partnerships.
Managing Profitability
- Analyze service issues and identifies trends.
- Work with teams to develop an operational strategy that is aligned with the brands business strategy and leads its .
- Review and audit expenses.
Managing Revenue Goals
- Monitor performance against budget.
- Review reports and financial statements to determine operations performance against budget.
- Coach and support team to manage expenses and controllable expenses.
Managing and Conducting Human Resources Activities
- Interview and hire employees.
- Promote the fair and equitable treatment of employees.
- Facilitate regular ongoing communication in department (e.g. staff meetings).
- Foster employee commitment to providing excellent service participates in daily standup meetings and models desired service behaviors in all interactions with customer and employees.
- Incorporate customer satisfaction as a component of staff/operations meetings with an emphasis on generating innovative ways to continually improve results.
- Set goals and expectations for direct reports using the performance review process and holds staff accountable for performance goals.
- Solicit employee feedback.
- Utilize an open door policy and reviews employee satisfaction results to identify and address employee problems or concerns.
- Promote adherence to policies consistently follows disciplinary procedures and documents items according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.
- Conduct annual performance appraisal with direct reports according to Standard Operating Procedures.
- Champion change ensures brand and regional business initiatives are implemented and communicates followup actions to team as necessary.
- Identify talents of direct reports and their teams and assists with their growth and development plans.
The pay range for this position is $52.06 to $82.45 per hour.
FLEX opportunities offer coverage for medical dental vision health care flexible spending account dependent care flexible spending account life insurance disability insurance accident insurance adoption expense reimbursements paid parental leave 401(k) plan stock purchase plan discounts at Marriott properties commuter benefits employee assistance plan and childcare discounts. Benefits are subject to terms and conditions which may include rules regarding eligibility enrollment waiting period contribution benefit limits election changes benefit exclusions and others.
Marriott HQ is committed to a hybrid work environment that enables associates to Be connected. Headquartersbased positions are considered hybrid for candidates within a commuting distance to Bethesda MD.
Marriott International is an equal opportunity believe in hiring a diverse workforce and sustaining an inclusive peoplefirst are committed to nondiscrimination onanyprotectedbasis such as disability and veteran status or any other basis covered under applicable law.
Required Experience:
Senior Manager
Employment Type
Full-Time
