Customer Services Advisor
Customer Services Advisor
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Job Description
Take a step forward and let Edenred surprise you.
Every day we deliver innovative solutions to improve the life of millions of people connecting employees companies and merchants all around the world.
We know there are hundred ways for you to grow. With us you will expand your skills in a multicultural challenging and dynamic environment.
Dare to join Edenred and get ready to thrive in a globalcompany that will offer you endless opportunities.
Edenred is all about meritocracy. You come as you are and you contribute. Indeed the Edenred Group recognizes recruits and develops all talents and singularities.
We are committed to preventing all forms of discrimination and to providing all our candidates with equal opportunities regardless of their gender and gender expression disability origin religious belief and sexual orientation or any other criteria.
Job Title: Customer Service Advisor (FixedTerm Contract 5 Months)
Location: Swindon (Hybrid)
Contract Type: FixedTerm 5 Months)
Start Date: ASAP
Join Edenred Where Innovation Meets Customer Care
At Edenred we connect engage and empower people every day. Were the global leader in payment solutions for the working world serving millions of users and thousands of companies. Currently were seeking Customer Service Advisor to join our team on a 5month fixedterm contract.
What Youll Be Doing:
As a Customer Service Advisor youll be the first point of contact for our customers delivering exceptional support across multiple channels (phone email). Youll handle inquiries efficiently resolve issues and provide product knowledge to ensure a positive experience.
Key Responsibilities:
Respond to customer queries in a professional and timely manner
Provide accurate information about Edenred products and services
Resolve issues and escalate when necessary
Maintain uptodate records using internal systems
Collaborate with internal teams to support customer needs
What Were Looking For:
Previous experience in a customer service role (call centre or officebased ideal)
Excellent communication and problemsolving skills
Comfortable working in a fastpaced teamoriented environment
Confident using technology and customer management systems
Positive attitude and customerfirst mindset
What We Offer:
A supportive inclusive team environment
Full training and onboarding
Flexible/hybrid working options (if applicable)
Opportunity to gain experience with a global leader in employee benefits and payment solutions
Ready to Join Us
If youre passionate about delivering toptier customer support and want to be part of a dynamic company making a difference wed love to hear from you.
Apply now and help us shape the future of work one conversation at a time.
Apply now and Vibe with Us!
Required Experience:
Unclear Seniority
Employment Type
Full-Time
