drjobs English Customer Service

English Customer Service

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1 Vacancy
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Job Location drjobs

Athens - Greece

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

DUTIES AND RESPONSIBILITIES:

  • Handle inbound customer inquiries for a leading retail client ensuring a professional and customer-focused experience
  • Deliver accurate and complete information by utilizing appropriate tools resources and established procedures
  • Occasionally promote additional products or services to existing customers based on their needs and interests

REQUIREMENTS:

  • Fluent/Native in English (C1 level) with strong proficiency in both written and spoken communication.
  • Prior experience in customer service is preferred
  • High school diploma or equivalent educational background
  • Competence in navigating computer systems and commonly used software applications
  • Demonstrates professionalism a positive attitude and a willingness to learn and adapt to new processes
  • Availability to work consistent overnight shifts

BENEFITS:

  • Competitive compensation package including a base salary and opportunities for performance-based bonuses
  • Flexible work shifts designed to support work-life balance
  • Comprehensive benefits package based on role
  • Supportive and accessible leadership committed to employee development
  • Inclusive and community-focused work environment that values giving back
  • Opportunities for career advancement and continuous learning
  • Generous annual leave allowance (up to 25 days per year)

Employment Type

Full Time

Company Industry

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