Blended process opening for Customer support role in a leading MNC BPS in kolkata location
Job Title: Blended Process (Semi voice)
Company Location: Kolkata
Job Type: FullTime
Salary:
Fresher: 15000 inhand
Experience (up to 1 year): 20000 CTC
Job Overview:
A leading MNC is seeking candidates for a NonVoice Blended Process for the E Commerce Project. This role offers an exciting opportunity in a fastpaced environment and welcomes applications from both undergraduate and graduate candidates. A VERSANT score of 40 or above is preferred.
Key Responsibilities:
Responding to customer inquiries concerns and requests through email and chat support. Providing excellent nonvoice customer service in a timely manner. Ensuring high levels of accuracy and professionalism in communication. Resolving customer queries related to products and services. Collaborating with the team to achieve customer satisfaction and business objectives.
Required Skills & Qualifications:
Mandatory VERSANT score of 40.
Undergraduate/Graduate (UG/Grad) candidates are eligible to apply.
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.