Account Executive Tech Enablement
Account Executive Tech Enablement
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$ 58500 - 70200
1 Vacancy
Job Description
RAPP Chicago is looking for an Account Executive Tech Enablement to join our awardwinning Account Leadership team.
WHO WE ARE:
We are RAPP world leaders in activating growth with precision and empathy at scale.
As a global nextgeneration precision marketing agency we leverage data creativity technology and empathy to foster client growth. We champion individuality in the marketing solutions we create and in our workplace. We fight for solutions that adapt to the individuals needs beliefs behaviors and aspirations.
We foster an inclusive workplace that emphasizes personal wellbeing.
HOW WE DO IT:
At RAPP our fearless superconnectors help to create value from personal brand experiences by focusing on three key areas: connected data connected content and connected decisioning.
Our data analysts identify who that person is our strategists understand what they want and our awardwinning technologists and creatives know how to deliver it ensuring were able to activate authentic customer connections for our clients.
Part of Omnicoms Precision Marketing Group RAPP is comprised of 2000 creatives technologists strategists and data and marketing scientists across 15 global markets.
YOUR ROLE:
The expectation is that the Account Executive is master of coordination demonstrating high potential in core Business Leadership skills. You will understand the agency portfolio of offerings and how to apply them to solve client business problems. Partners and owns the relationship with clients at the most midjr. levels. Is an Agency driver that works to keep the agency operations moving along.
YOUR RESPONSIBILITIES:
- Acts as a liaison between clients crossfunctional leadership and internal departments and team members.
- Actively listens to suggestions and wishes of the clients and can communicate them clearly internally
- Builds and fosters client trust and effectively manages their feedback and requests.
- Builds strong internal relationships between key stakeholders and has an unshakable can do positive attitude.
- Proactively manages workflow effectively partnering with Tech Program Management and Product Teams to ensure timelines and deliverables are met.
- Manages projects autonomously and supports AD in management of more complex projects.
- Develops kickoff briefs for new and incoming projects to align against client goals.
- Manages and oversees project timelines/roadmaps and ongoing resourcing with Program Management.
- Can engage and be comfortable in communicating with subcontractors by cultivating relationships with thirdparties to ensure successful management and delivery of campaigns and product releases.
- Comfortable working across a variety of customer experience touchpoints and be the integration point for teams within Tech Contact Center Product and other Account Leads.
- Responsible for overall client satisfaction and service/product quality.
- Strong attention to detail.
- Has eagerness to learn and comfortable asking questions to build their knowledge of the clients business and the inner workings of teams from Tech Product and Program Management.
- Champions the work we do for the client and also serves as a voice for them internally.
- Partners with Tech Strategy Product and Program Management to deliver and course correct.
- Stays calm and focused under pressure and can skillfully manage a high volume of work across different teams.
REQUIRED SKILLS:
- Bachelors degree or equivalent experience.
- 13 years experience in direct marketing/advertising/digital marketing.
- Previous integrated marketing account experience and CRM experience a plus
- Possess excellent planning organizational and problem solving skills.
- Is an excellent team player with outstanding communication written and presentation skills
- Possess basic exposure and knowledge of Technology (e.g. platforms systems front/back end user flows product release schedules etc..
- Familiarity with AWS / cloud computing platform a plus
- Having some basic understanding of technical environments reverse proxy cloud security best practices etc and willing to learn these is a big plus.
- Ability to multitask and handle a variety of crossfunctional projects.
- Possess a basic understanding of the tenants of marketing including multichannel campaigns email mobile marketing customer relationship management and data/analytics.
Our hybrid work model:
RAPPs current hybrid model is designed to enable inperson connections and collaboration that is core to our culture while also supporting flexibility for all employees. As such we have the option to work from home two days per week if wed like.
RAPP provides a competitive salary and comprehensive benefits plan. Benefits for this role include health/vision/dental insurance 401(k) stock options Healthcare & Dependent Flexible Spending Accounts vacation sick and personal days and positive activism days paid parental leave and disability benefits. For more information regarding Omnicom benefits please visit www.omnicombenefits. A reasonable estimate of the salary for this role at the time of posting is $58500 $70200. This range is specific to Chicago and multiple factors are considered in making compensation decisions including but not limited to: skill set experience and training certifications; etc. This is an exempt position. If your requirements fall outside of this range you are still welcome to apply.
As an EEO/Affirmative Action Employer all qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability veteran status.
NOTE: This job description is not intended to be allinclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
Required Experience:
IC
Employment Type
Full Time
