Dispatch Lead I Mon-Fri 230pm 1100pm

This position is responsible for the safety and productivity of all operation employees staffed on their designated shift. Additionally the Team Lead position is accountable for ensuring that the scheduled operations are executed in a timely manner and within all quality standards; and that all open issues are escalated promptly to the appropriate supervisor manager and/or other appropriate management contacts.

Responsibilities and Duties:

• L Learn instruct employees on their roles and ensure complete understanding of the role and department goals and expectations.
• E Example lead by example and provide modeling for employees to achieve good work habits create a respectful work environment be on time and come ready to work.
• A Attitude portray a positive attitude and help to instill that in the team. Motivate all to maintain a positive attitude to ensure high morale and productivity.
• D Dedication dedicating time to help train employees in department processes and procedures and ensure everyone knows their role. Be available for overtime as needed.
• Monitor emails for their department and ensure emails are responded to in a timely manner.
• Understand the priorities of their department
• Run daily reports and communicate any discrepancies to upper management
• Delegate and direct tasks amongst team members.
• Enforce revolving manufacturing rules and processes.
• Assist the Supervisor to ensure that your team of associates is properly trained to adhere to the policies procedures standard work instructions and productivity in your department at RK Logistics
• Assist the Supervisor to schedule workers in operations or plant to ensure efficiency. Ensures items are received stocked picked inventoried cleaned and/or shipped properly
• Ensures that all processes run smoothly and that workers are always kept safe
• Provide supervisors managers peers and subordinates with information about quality safety delivery cost and morale.
• Assists supervisor in monitoring activity and making sure that daily quotas are met by keeping workers on task and informed of procedural changes. Escalates to supervisor if production falls behind for any reason.
• Provides excellent internal and external customer service.
• Assists with maintaining inventory during monthly physical counts.
• Navigate within WMS to check on the material and its current location.
• Help with the implementation of and continued adherence to Lean manufacturing and 5S initiatives.
• Assess and analyze current practices and drive improvements.
• Partners and coordinates with management peers subordinates and other internal departments to resolve issues and concerns.
• Lead by example of positive reinforcement and make RK Logistics a World Class company.
• Maintains good partnerships with customers by responding to their needs and requirements. Provide company focal point for customer visits.
• LEAD; if applicable duties:

Handle all will call Inbounds and Deliveries

Monitor QB ticketing system.

Respond/monitor emails.

Communicate and respond to engineers on a daily basis

Inbound and Outbound crates pallets and boxes of material

Disburse kits/shortages to engineers.

Handle MTTs SAs ZSAs and other plant transaction items

Process offsite SRKs

Crate and Box inventory/ordering

Cleanroom bag inventory/ordering

IPC employees/signing timecards.

Run daily reports of Inbound and Outbound products.

Run RMBWAs for upper management.

Process SAP Transactions

Process RTSs

Process NCIs/ Material Sping

• Complete other duties as assigned

Abilities:

• Attention to detail
• Take ownership of the assigned task and complete it in a timely manner
• Integrity
• Demonstrate the ability to interact well with others and follow instructions
• Flexibility and ability to adjust to sudden changes in operational goals and needs
• Ability to read and write comprehend basic checklists forms or other documents
• Ability to follow oral and written directions
• Must be able to stand walk use hands to handle objects or reach with hands and arms climb ladders kneel crouch
• Must be able to lift and move items up to 50 lbs. unassisted while using safe lifting techniques
• Willingness to work a flexible schedule including overtime to cover escalations if required.
• Follow all meet all SLAs and SWIs

Qualifications & Skills needed:

• High school diploma or equivalent
• Strong math & writing skills
• Customer and Quality focused
• Intermediate computer skills and SAP experience are a plus. Microsoft Office Suite is a must.
• 24 years of experience in the logistics field or any other related industry
• LEAN understanding with the ability to fully execute 5s and 7s
• Understanding of logistics shipping and receiving
• Excellent time management
• Great communication and soft skills
• High Sense of accuracy
• Knowledge of inventory control
• Assertive; being able to meet high volume demand
• Able to collaborate with all parties necessary to achieve goals
• Knowledge of handheld RF equipment a plus
• May need to use light power tools
• Must have forklift certification on both SitDown and StandUp Forklifts

RK Qualities

• Adherence to all RK Safety Quality ISO and HR policies and standards

RK Logistics Group will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check if RK Logistics Group is concerned about conviction that is directly related to the job you will be given the chance to explain the circumstances surrounding the conviction provide mitigating evidence or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting calcivilrights/fairchanceact/.