Lead Events Host
Lead Events Host
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Job Description
Department: Food and Beverage
Reports To: Hospitality Manager
Job Summary:
We are seeking a dynamic and engaging Lead Events Host to manage and execute a variety of events. The Lead Events Host will be responsible for ensuring events run smoothly providing excellent customer service and leading a team of event staff.
Event Planning & Coordination
Assist the Hospitality Manager in planning organizing and executing events (meeting rooms dinnerslunches cocktails etc.).
Oversee event setup breakdown and logistics to ensure smooth operations.
Assist the Hospitality Manager to Coordinate with vendors caterers AV teams and other service providers as needed.
Ensure all event details (seating d cor timelines special requests) are executed flawlessly.
Guest Experience & Hospitality
Act as the primary point of contact for guests during events ensuring a welcoming and professional atmosphere.
Address guest inquiries concerns and special requests promptly and courteously.
Maintain high standards of service anticipating guest needs to enhance their experience.
Team Leadership & Staff Coordination
Supervise and guide event staff (Hosts bartenders etc.) to ensure efficient service.
Assist in training new team members on event protocols and hospitality standards.
Delegate tasks effectively and ensure team members adhere to timelines and procedures.
Operational Support
Assist with inventory management ensuring event supplies are stocked and organized.
Help troubleshoot any issues that arise during events (technical difficulties delays staffing shortages).
Ensure compliance with health safety and venue regulations.
Post-Event Duties
Assist in post-event evaluations gathering feedback for continuous improvement.
Support breakdown and cleanup ensuring the venue is restored to its original condition.
Provide event reports to the Hospitality Manager highlighting successes and areas for improvement.
Requirements
Qualifications & Skills
Experience: 2 years in event coordination hospitality or a related role (leadership experience preferred).
Skills:
Exceptional organizational and multitasking abilities.
Strong interpersonal and communication skills.
Problem-solving mindset with the ability to remain calm under pressure.
Strong leadership and team management skills.
Proficiency in event software/tools (e.g. booking systems Microsoft Office).
Attributes:
High energy professionalism and a passion for delivering outstanding service.
Flexibility to work evenings weekends and holidays as required by event schedules.
Certification in event planning or hospitality management.
Physical Requirements
This position requires working in various event venues and environments.
May involve standing for extended periods and lifting heavy objects.
Employment Type
Full Time
