Sr Associate Laboratory Instrument Services LIS Specialist

ROLE SUMMARY

The Laboratory Instrument Services (LIS) Specialist provides and oversees routine and nonroutine maintenance on assets for both regulated and nonregulated assets used in Cell Banking Pharmaceutical Manufacturing Analytical Test Laboratories and Facilities/Utilities for Global Workplace Experience (GWE) in support of the BioTherapeutics Pharmaceutical Sciences (BTxPS) site located in Chesterfield MO. Services range from installation maintenance repair and technical liaison with responsible assets.

With input from both the customer equipment owner and the original equipment manufacturer (OEM) this role will perform a review of new assets to assess a proper maintenance strategy while overseeing that strategy throughout the lifecycle of the assets within EAMS (Enterprise Asset Management System) or Pfizers Computerized Maintenance Management System (CCMS).

Additionally this role will be responsible for creating the procedures necessary for the support model as well as choosing the support method (selfperform contract or subcontracted through the onsite Integrated Facilities Management (IFM) provider). This role relies heavily on several systems including the CCMS a Global Document Management System Laboratory Information Management systems procurement systems and various Original Equipment Manufacturer systems to perform daily work.

The LIS Specialist may also represent the site on various GWE Community of Practice or Regional Teams to ensure best practices and standards are being leveraged across the broader GWE portfolio.

This position will foster and maintain working relationships with colleague and contracted resources to analyze needs provide recommendations and execute plans and options that align with overall GWE goals and supported business line objectives and strategies.

ROLE RESPONSIBILITIES

• Interact with the onsite integrated LIS team

• Communicate with OEMs to assist in troubleshooting or to escalate issues above site

• Have or develop a working knowledge of pharmaceutical industry regulations including but not limited to the Food and Drug Administration (FDA) and the Medicines and Healthcare products Regulatory Agency (MHRA).

• Communicate with customers regarding service levels

• Collaborate with Asset Lifecycle Manager to establish support models for incoming assets

• Communicate with management

• Collaborate with others to provide service to the site this may include hard service providers external service providers equipment owners vendors procurement and others

• Collaborate with and engage other site leads or team members

• Complete related assignments and tasks as determined by GWE manager

• Enhance department and organization goals by accepting ownership for accomplishing new and different requests; explore opportunities to add value to job accomplishments.

• Update job knowledge by participating in internal and external training opportunities; internal communities of practice; maintaining personal networks; participating in professional organizations

BASIC QUALIFICATIONS

Education and Experience

• Bachelors degree in a science technology or engineering discipline

• Minimum of 2 years of demonstrated experience with scientific equipment in a laboratory or manufacturing environment

Technical and Soft Skills

• Passion for customer service

• Skilled collaborator and communicator with excellent written verbal and people skills

• Ability to apply new learnings through innovative ways of working and new processes

• Possess broad problemsolving diagnostic and repair skills

• Ability to understand and execute tasks while following prescribed SOPs (Standard Operating Procedures) or work instructions

• Ability to foster working relationships with customer base

• Change agile and the ability to quickly adapt to customer needs and requirements

• Ability to present and discuss findings with manager customers and contractors

• Demonstrated computer skills; Windows operating systems and MS Office Suite

PREFERRED QUALIFICATIONS

• Experience working in the pharmaceutical industry

• Comprehensive understanding of good documentation practices used in the regulated pharmaceutical industry

• Demonstrated computer skills; Computerized Maintenance Management Systems (EAMS Pfizer specific)

PHYSICAL/MENTAL REQUIREMENTS

Due to the nature of work assignments incumbents must be able to perform detailed work on multiple concurrent tasks with frequent interruptions and under time constraints. On a daily basis the position responsibilities may require the ability to stoop; to reach; to stand to walk and sit for extended periods of time; to push and/or pull objects weighing up to 30 pounds; to lift and carry objects weighing up to 50 pounds with reasonable accommodation; to use finger dexterity to operate a computer and other office equipment and hand strength to grasp objects; to perceive the attributes of objects by touch; to hear and verbally exchange ideas and information with colleagues and others on the phone and in the office; to see clearly from less than one foot to arms length with a good field of vision and to distinguish basic colors and shades of color. On a frequent basis essential duties of the position may require the ability to climb stairs climb ladders to kneel and/or crouch to retrieve items.

NONSTANDARD WORK SCHEDULE TRAVEL OR ENVIRONMENT REQUIREMENTS

• Day shift with occasional after hours or weekend response for onsite support associated with facility incidents or excursions or planned shutdowns for maintenance and/or capital and expense project

• Respond as required to the site in support of business continuity and emergency events

• Periodic travel may be required in support of GWS business requirements

• Entry and work inside cGMP aseptic manufacturing spaces laboratories mechanical/electrical rooms maintenance shops shipping and receiving and service corridors. While working in these areas strict adherence to aseptic gowning and procedures and personal protective equipment will be required as applicable.

• General safety knowledge and awareness expected in office laboratory and manufacturing environments

OTHER DETAILS

• Not relocation eligible

• Last date to apply for job: April 16 2025

The annual base salary for this position ranges from $77100.00 to $128500.00. In addition this position is eligible for participation in Pfizers Global Performance Plan with a bonus target of 7.5 of the base salary. We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of lifes moments. Benefits offered include a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution paid vacation holiday and personal days paid caregiver/parental and medical leave and health benefits to include medical prescription drug dental and vision coverage. Learn more at Pfizer Candidate Site U.S. Benefits (uscandidates.mypfizerbenefits). Pfizer compensation structures and benefit packages are aligned based on the location of hire. The United States salary range provided does not apply to Tampa FL or any location outside of the United States.

Relocation assistance may be available based on business needs and/or eligibility.

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