Principal Consultant-Professional Services (f/m/d)

• At Stackgini we are a fast-growing and well-funded B2B SaaS disruptor revolutionizing how organizations select and manage their IT landscape.
• As we scale were building a worldclass professional services and customer success function to guide customers through the complex journey of IT demand management.
• We are a tight-knit nimble team dedicated to bringing our cutting-edge AI technology to IT decision-making.
• We are creative low-ego team-spirited and passionate about making our customers happy.

Tasks

As a Principal Consultant-Professional Services (f/m/d) at Stackgini youll play a key role in guiding our enterprise customers through their journey with our AI-powered IT decision-making platform. Youll ensure customers achieve measurable business value while contributing to Stackginis growth. Your key responsibilities will be:

• Strategic advisory & planning: Develop a deep understanding of each customers business IT landscape and objectives. Collaborate with executives to build joint success plans define KPIs and craft measurable milestones.
• Onboarding & implementation leadership: Lead workshops configure our platform to client processes and drive adoption. Guide process transformation initiativesoften navigating legacy structures internal resistance and political dynamics.
• Trusted advisor & relationship builder: Act as a single point of contact for large enterprise accounts nurturing long-term partnerships. Guide clients through complex organisational dynamics provide best-practice advice and champion stakeholder alignment.
• Value realisation & growth: Monitor account health conduct quarterly business reviews and identify opportunities for account expansion.
• Thought leadership: Represent Stackgini at industry events and client workshops. Share market trends and innovation insights; develop case studies and success stories that demonstrate our impact.

Requirements

• Consulting pedigree: 4 years of experience in toptier strategy or ITconsulting roles. Youre comfortable advising Clevel executives and navigating complex stakeholder landscapes.
• Technical & business acumen: High affinity with IT departments; ability to grasp enterprise architecture procurement and governance processes. Familiarity with platforms like SAP LeanIX ServiceNow etc. is a plus.
• Customer success mindset: Proven track record in clientfacing roles. You listen deeply understand unspoken challenges and go the extra mile to help stakeholders succeed.
• Strategic thinking with hands-on execution: You can think at the 10000-foot level while also diving into operational detail. Comfortable designing success plans facilitating workshops and owning execution.
• Communication & facilitation: Exceptional presentation negotiation and conflictresolution skills. Fluent in English and German.
• Entrepreneurial spirit: Thrives in highgrowth environments takes ownership and continuously seeks opportunities to improve processes and the customer experience.
• Travel flexibility: Willingness to visit client sites across Germany and Europe as required.

Benefits

• Competitive compensation package including employee stock options
• Opportunities for professional growth
• 30 days of vacation and day off on your birthday
• Modern office space in Berlin
• Budget for self-improvement and other perks
• Contribution to a Gympass subscription
• Dedicated time for learning & innovation
• Quarterly Get-Together-Events
• The best popcorn in town

Ready to make an impact Join us at Stackgini and be part of something extraordinary!