Patient Service Specialist
Patient Service Specialist
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Patient Service Specialist
Position Highlights:
- Shift Schedule: Full Time 40 hours) day shift
- Department: Inpatient Post Anesthesia Care
- Location: Atrium Health Wake Forest Baptist in WinstonSalem NC
What We Offer:
- Generous PTO:Accrue up to 25 days/year to be used for vacations sickness holidays and personal matters.
- Education Reimbursement:We invest in your professional growth offering up to $2500 per year towards a bachelors degree and up to $5000 per year towards a graduate degree.
- Wellness Incentives:Take advantage of up to $1350 per year in wellness incentives through our LiveWELL program prioritizing your wellbeing.
- Parental Benefits:We understand the importance of family providing six weeks of paid birthingmother maternity leave and four weeks of paid parental leave.
- Retirement:Secure your financial future with up to 7 employerpaid retirement contributions.
What Youll Do: Responsible for performing registration clerical duties reception and other designated activities for department.
1. Reviews and documents patient identification and places armbands on patients arriving for care.
2. Uses effective communication skills when interacting with patients visitors coworkers management and physicians.Uses effective communication skills and strict patient identifiers when directing information and communications.
3. Maintains compliance with HIPPA regulations CMS regulation and Medicare/Medicaid regulations as the regulations pertain to the registration process and information flow to the multidisciplinary team and to the public.
4. Provides continuity in departmental operations.
5. Refers patients to PFRS (Patient Financial Resource Services) when necessary.
6. Refer patients to Drug List Techs for update of medications before surgery as needed.
7. Provides age/developmental appropriate skills for the specific age groups served when assisting families patients and visitors.
8. Assists departmental staff in providing a caring compassionate environment.
What Youll Need:
- High school diploma or GED equivalent required.
- Experience in a healthcare setting or as a Unit Secretary preferred.
The ideal candidate will also possess the following skills:
- Excellent oral written and interpersonal communication skills
- Focus on customer service skills
- Knowledge of medical terminology
- Ability to use WakeOne
- Organized and ability to work as a team member
Required Experience:
Unclear Seniority
Employment Type
Full-Time
