Voice Engineer
Voice Engineer
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Job Description
We are looking for Voice Engineer to join our Connect division in Sydney/Melbourne. The Voice Engineer plays a crucial role in supporting and ensuring the delivery of functionality for Symbios Voice Networks. This position involves configuring and expanding voice capabilities exploring new technologies and engaging in handson learning to build practical skills and expertise in core areas.
Reporting to Acting Engineering Manager Enterprise this role collaborates closely with the Connect Infrastructure Engineering Team and other key stakeholders to support relevant platforms.
What youll do as a Voice Engineer:
- Operate and deliver all voice network services ensuring high functionality and quality
- Design and maintain systems for high availability and reliability
- Manage upgrades and new implementations with minimal business impact
- Develop voice network assets support network expansion and plan for future capacity needs
- Address escalated issues document work and contribute to team knowledge sharing
As Symbio offers after hours support for our highend customer base. This role will require afterhour escalations on a rotating roster.
Qualifications :
What youll need to succeed:
- Knowledge of VoIP technologies including SBCs protocols and codecs in a telco
- Min 5 years technical experience in a Telco/ISP/MSP/Large enterprise
- VoIP technologies including Session Border Controllers (SBC) VoIP principles protocols codecs and transcoding
- Sound understanding of networking architecture and internet protocols
- Experience in troubleshooting voice and IP networks
- Good scripting skills (Python Shell and / or Perl)
- Having a logical approach in solving complex technical issues
- Strong verbal and written communication skills
- Team player good interpersonal skills and selfstarting
- Ability to think outside of the box and demonstrate strong problemsolving skills
- Linux System Administration (especially automation tools e.g. Ansible) desirable
Whats it like to work here
As a Symbion you have flexibility to shape when where and how you work. Symbions can choose to be primarily remote primarily officebased or a mix of both.
You also have the freedom to shape your development. Every Symbion is able to design a unique and customised learning journey to build new skills and reach career goals.
Plus youll enjoy a range of benefits including share options generous parental leave regular social events social clubs and a comfortable fun and diverse working environment.
If this sounds like the next great step in your career wed love to hear from you.
Apply Now!
Symbio is an equal opportunity employer. All applications will be treated with the strictest confidentiality. You will need to have current work rights to work in Australia and be prepared to undergo relevant background checks. No recruiters please.
Additional Information :
Life at Symbio
We ensure our employees have equal access to a range of learning and development opportunities and encourage everyone regardless of gender ethnicity disability sexual orientation or life stage to embrace these opportunities enabling them to develop themselves and their career.
Our employees happiness health and wellbeing is important at Symbio. We provide all employees with flexible working options to ensure that work doesnt compromise life outside Symbio and also supports their wellbeing. We regularly enhance our employee benefits such as discounted Aussie Broadband internet up to 26 weeks paid parental leave including super contributions for primary and secondary carers and social clubs.
At Symbio our diverse backgrounds and unique experiences allow us to continue to innovate and create the brands networks and technologies to power the future of global communications.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
